Community Health Worker

Summary

The Community Health Worker (CHW) provides coordination of care for patients and families between ACH primary care providers and appropriate community resources. The CHW helps families navigate various systems of care while connecting them to the medical, social, and mental health services for which they may be eligible. They serve as a liaison between the family, providers, and community-based organizations (CBO).

Responsibilities

• Coordinate with primary care treatment team and family to address social determinants of health.
• Work closely with clinic Social Worker and/or Behavioral Health Clinician to reinforce treatment recommendations with patient in community settings and facilitate access to resources and referrals.
• Build relationships with local CBOs, outpatient providers, acute or residential psychiatric treatment facilities to support families throughout the process of accessing appropriate medical, psychosocial, and mental health services.
• Provide health education to patients and families on lifestyle and behaviors that promote wellness.
• Cook with providers and payers to help patients access the correct level of care in order to avoid healthcare crises.
• Aids patients with enrollment in programs and benefits for which they are eligible.
• Follows up on referrals, resources, and recommendations to help address access barriers as they arise.

Requirements

• Required Education: Bachelor's degree from four-year college or university; Or four years related experience and/or training; or equivalent combination of education and experience.
• Required Work Experience: Related Field - 1 year of experience.

Qualifications

• Bachelor's degree from four-year college or university; Or four years related experience and/or training; or equivalent combination of education and experience.
• Bilingual strongly preferred.

Skills

• Strong understanding of the healthcare delivery system.
• Ability to coach, support, and guide patients towards their health care goals.
• Effective communication and relationship-building skills.
• Knowledge of local community resources and services.

Benefits

• TBD

Pay

Most new hires start between $20.50-$25.60 per hour, depending on experience and qualifications.

Schedule

Please see job description for details.