Community Finance (CF) Loan and Equity Administration Servicing - Associate

About the role

Global Enterprise Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement.

Responsibilities

• Manage the end-to-end equity closing process, including preparing checklists, technical review of documentation (Operating Agreements, Tax Opinions), and coordinating with internal/external partners to ensure all conditions are met.
• Monitor equity performance, including capital calls, benchmarks, and due diligence, while preparing funding packages and tracking social purpose grant disbursements.
• Perform post-closing administration, including system setup, tracking closing binders, and verifying transaction compliance with credit approval requirements.
• Provide support for debt and equity servicing tasks, including clearing exceptions and responding to audit requests.
• Communicate with peers and business partners regarding transactions and exceptions.
• Effectively and appropriately communicate and escalate problems/issues, updates on daily workflow, associate performance and issue resolution.

Qualifications

• High School Diploma, GED, or Equivalent Certification
• At least 2 years of Loan Closing, Loan Servicing, Construction Loan, or LIHTC equity experience, or a combination
• Bachelor’s Degree or Military Experience preferred
• 3+ years of Loan Closing or Loan Servicing experience, experience or a combination of the two
• Experience or a combination of the two
• 1+ year of experience reviewing loan or legal documentation or a combination of the two

Pay

• Sales Territory: $66,700 - $76,100 for Process Manager
• McLean, VA: $73,300 - $83,700 for Process Manager
• Richmond, VA: $66,700 - $76,100 for Process Manager

Schedule

• Full-time positions

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.