Community Field Organizer

Position Description

Mission Action is seeking a Full-Time Outreach Worker to work with our Housing Rights Program. The Housing Rights Program works to improve living conditions and empower tenants living in the Mission District and other districts populated by the Latinx community and other marginalized folks in San Francisco.

Key Responsibilities

• Conduct tenant outreach in SRO buildings and provide educational materials to individuals and families.
• Promote and enroll new SRO tenants (families and individuals).
• Perform intake on and provide housing counseling to low-income tenants (including monolingual. Spanish-speaking) by assessing housing problems, answering questions, providing relevant information, and referring to tenant rights organizers.
• Advocate for SRO families and individuals by coordinating with outside agencies regarding code enforcement and general eviction prevention support to help tenants housing stability.
• Ensure information regarding a client’s housing situation is updated in the database in a timely manner, and all supporting documents are filed in accordance with Mission Action policies and procedures.
• Provide warm referrals to other programs for financial assistance, counseling, or other supportive services based on the tenants’/clients’ individual needs.
• Cookordinate and facilitate leadership development opportunities, educational KYR’s workshops, outreach and preventive programming in SRO hotels.
• Help plan and ensure tenant participation at periodic meetings, legal clinics, community events, mobilizations, or other activities by conducting outreach and timely follow-up.
• Participate in advocacy and organizing campaigns related to the needs of SRO families, including organizing tenants to choose winnable goals, strategize to win concrete victories, and be spokespersons for SRO issues.
• Work with other Mission Action staff to coordinate tenant input and support on community related issues such as land use, civic engagement, immigrant rights, and economic justice
• Attend weekly/monthly meetings with supervisors to report on outreach, problem-solve, and plan upcoming work.
• Cookordinate outreach schedule for the team as a whole by lending expertise on appropriate tactics for making contact with various tenants and buildings
• Oversee the work of Housing Rights outreach workers, including supporting their training and skill development
• Establish relationships with tenants and building supervisors

Knowledge, Skills, and Abilities

• Background in and passion for working with low-income and immigrant communities around issues of affordable housing, land use, and/or immigrant & worker rights; familiarity with these issues in the Mission District and San Francisco, highly desired.
• Commitment to a larger vision for immigrant, housing, and economic justice.
• Ability to interact with a wide range of clients with cultural humility, kindness, and patience.
• Ability to assume responsibility quickly and work independently and as part of a team.
• Ability to use good judgment, multitask and meet deadlines.
• Ability to read, understand, and apply language from manuals, policies, technical procedures, and instructions.
• Ideal candidates will have experience working and building trust with low-income immigrant families/individuals, including at least two years' experience as an organizer, tenant rights advocate, and/or paralegal.
• Willingness to work some evenings and weekends to design a flexible schedule
• Bilingual in spoken and written Spanish, REQUIRED.

Other Organizational Duties

• Conduct business in accordance with the Mission Action Employee Handbook, exercising sound judgment and serving the best interests of the agency and the community.
• Commit yourself to treating each community member with respect and dignity.
• Perform other duties as assigned.

Benefits

To learn more about our organization's model and impact, we encourage you to watch the following video.

Benefits include medical, dental, vision, long-term disability, life insurance, flexible spending account, commuter benefits, paid holiday, paid sick leave, generous vacation with Summer Recess and Winter Recess, and 401(K) with employer matching.