Community Engagement Specialist (Bilingual English/Spanish)

Responsibilities

• Lead the Connect For Life program, utilizing Wider Circle's developed curriculum to build trust and promote health.
• Strategically plan and host virtual and in-person events to foster relationships among members and contribute to positive wellness outcomes.
• Proactively contact members, ensuring participation in chapter events and various group activities, conducting one-on-one home visits, and facilitating monthly engagement.
• Record member interactions for effective tracking and reporting through Wider Circle's online digital systems in a timely manner.
• Identify natural leaders within the community and invite them to serve as Wider Circle Ambassadors, enhancing member connections and event coordination.
• Connect with potential members, developing personalized plans to enroll them in the Connect For Life program.
• Serve as a liaison, connecting members to their health plans and to each other. Support members in needs as it relates to helping them with health care services, doctor appointments, or assisting them in closing care gaps.
• Hold yourself accountable for achieving membership engagement and growth goals, monitoring success through metrics such as attendance, feedback, and other relevant data. Manage your time and ability to track and report out on hours worked in a remote environment.
• Conduct in-home visits to meet with members that you are unable to reach or to meet with them to review member needs and encourage them to attend events.

Qualifications

• Bilingual (English/Spanish) required.
• Experience: Pennsylvania Community Health Worker Certificate strongly preferred. 3+ years in community outreach, teaching, or facilitation. Healthcare experience is a plus.
• Education: Associate's degree preferred; 5+ years of relevant experience may be considered instead of a degree.
• Community Building: Experience creating or supporting a community of 500+ members.
• Organizational Skills: Able to prioritize tasks, stay organized, and follow through on commitments.
• Tech Savvy: Comfortable using web-based and app-based systems.
• Independent Worker: Able to manage tasks and responsibilities in a remote environment with little supervision.
• Flexible Schedule: Available to work outside regular business hours when needed.
• Drug-Free Commitment: Willingness to complete pre-employment drug testing and background checks.