Community Engagement Lead

Project Overview

The Project: Provides overall leadership for a major capital project engagement for a global pharmaceutical client, directing all workstream leads, governing scope and schedule, managing the client relationship, and overseeing overall delivery outcomes.

Values

• Safety first - Going home safe and well
• Client focus – Deliver on our promise
• Integrity – Always do the right thing
• Create opportunity – For our people to excel

Responsibilities

• Creates/designs effective implementation of Stakeholder Management framework(s)/strategy(s) on assigned commission(s).
• Manages and directs clients, consultants, contractors and project team on assigned commission(s) on all relevant Stakeholder Management Service matters.
• PARTNERS WITH CLIENTS TO MANAGE AND MEET EXPECTATIONS AND BUILD STRONG PROFESSIONAL RELATIONSHIPS.
• Provides comprehensive advice to the Project team in the administration of relevant Stakeholder & Communications standards, process and tools, including managing risks, issues and reporting to achieve key objectives and the escalation of performance and management issues.
• FACILITATES AND SUPPORTS PERIODIC REPORTING AND STRUCTURED GOVERNANCE AND PERFORMANCE MEETINGS.
• ACCOUNTABLE AND RESPONSIBLE FOR DEVELOPING FUNCTIONAL MANAGEMENT STRATEGIES, PLANS, PROCESSES AND TOOLS AND TRACKING PROGRESS AGAINST KPIs.
• WORKS WITH THE STAKEHOLDER & COMMUNICATIONS SERVICE DIRECTOR AND/OR PROJECT MANAGER TO RECOGNISE ACTIONS, RECOGNISE OPPORTUNITIES AND MITIGATE RISKS AND ISSUES.
• ENSURES ALL ACTIVITIES/OPERATIONS ARE CARRIED OUT IN LINE WITH MACE CONTROL CENTRE, CLIENT REQUIREMENTS AND PREVAILING REGULATION, POLICY AND LEGISLATION.
• WORKS COLLABORATIVELY TOWARDS THE COMMON GOAL OF NET ZERO CARBON TRANSITION, AND SHARE RESPONSIBILITY FOR THE PROACTIVE IDENTIFICATION AND MANAGEMENT OF THE ASSOCIATED CARBON EMISSIONS AND REDUCTIONS DURING THE DELIVERY OF WORK.

Requirements

• Proven leadership experience on complex construction projects
• Experience establishing functional management and assurance frameworks/strategies
• Strong knowledge of tools, techniques, and relevant software
• Ability to manage activities with high uncertainty in outcomes
• Demonstrates commercial awareness and supports business development and bids
• Strong communication, engagement, and influencing skills
• Leadership skills with the ability to guide and influence others
• Skilled in managing challenging relationships while achieving positive outcomes
• Resilient and composed in difficult situations, clients, and environments