Community Director (Property Manager)

Founded in Bellevue, Washington in 1987, American Property Management stands proud as a leader in property management. With over three decades of dedicated service, our expertise shines in the realm of multifamily community management. We currently have 5,500+ units under management and strive to showcase excellence to our internal and external stakeholders. At APM, our teams leverage modern technology and AI tools to automate routine work, surface insights faster, and free up time for high-impact, human problem-solving.

About the role

This position requires physical presence at LARC at Burien, a 160-unit senior tax-credit community built in 2020, during the scheduled hours. Please note that we are unable to consider current residents of the property for this position.

Schedule

• Monday 9:00 AM - 6:00 PM
• Tuesday - Friday 8:00 AM - 5:00 PM
• Flexibility to work additional hours may be required to meet company/project needs

Pay

• Salary Range: $89,000 to $91,000/Year
• Monthly Leasing Bonuses & Quarterly Bonuses
• Potential for reimbursement on moving expenses up to $2,500 for out-of-state applicants willing to relocate
• Opportunity to live on site with a discount

Benefits

• Competitive medical, dental, and vision benefits; employer pays 85% of employee’s premium
• 401k contribution opportunity with an annual company match
• Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked (~11 days per year)
• Paid vacation starting at two weeks and increasing with tenure
• 11 paid holidays, including 2 personal holidays of your choice

Requirements

• 5+ years’ experience at an affordable or tax credit multifamily community within the last 10 years preferred
• 2+ years of experience managing an affordable or tax credit multifamily community, including team oversight and property operations is preferred
• Must have experience managing at least 100 units
• Must be well-versed in Federal Fair Housing Laws, landlord-tenant laws and ADA Laws
• Customer service experience required
• Onesite and/or Knock experience preferred
• High School Diploma/GED required; Bachelor’s degree in related field preferred
• Fluent in English, with strong reading, speaking, and writing skills
• Proficient in Microsoft Office applications, including Excel, Word, and Outlook

Skills

• Exceptional attention to detail and organizational abilities
• Effective communication and teamwork
• Positive outlook and collaborative team approach
• Responsibility and pride in work
• Curiosity and innovation, excited to experiment with new tools
• Passion for using technology to drive the company forward

Responsibilities

• Conduct daily property walks to ensure excellent curb appeal and adherence to property policies
• Approve and maintain timecards for office and maintenance staff members
• Maintain high occupancy rates while focusing on resident retention
• Handle sales and marketing ventures and promote the company and property
• Track and handle revenue and expenses
• Prepare and maintain reports for upper management
• Collect rent dues in a timely manner
• Manage contract obligations
• Coordinate all move-in/move-out related items and documents
• Train, develop and manage performance of team members as needed in compliance with American Property Management policies and procedures
• Oversee any contractors or vendors working on the property and ensure work completion is up to American Property Management’s Quality Standards
• Foster and maintain a positive work environment through relationships with team members, residents, and vendors/contractors

Mission & Culture

At American Property Management, “We are committed to being the ‘Best Asset Management Company in the West’ by setting the industry standard in customer service and honoring our customers who rely on us for continued exemplary service year after year.” To fulfill this mission, we prioritize respect, collaboration, integrity, and transparency. These core principles guide our interactions and decisions, creating a work environment where every voice is heard and valued. We understand that our employees are the cornerstone of our success, and we foster a culture that encourages teamwork and open communication. Our commitment to integrity and transparency not only shapes the way we do business but also how we support and appreciate our dedicated team members. By nurturing these values and striving to exceed customer expectations, we create a stronger, more successful company where everyone has the opportunity to thrive.