Community Director
About the role
The Community Director is responsible for the operational and financial oversight of assigned communities to achieve company goals. The typical scope of responsibility is between 500 - 950 units.
Responsibilities
- Recruit, hire, train, coach, evaluate and discipline up to and including termination of direct reports.
- Serves as Hunt’s primary liaison with the Government and maintains an open line of communication with the local and other Government entities as necessary.
- Manages the daily operations of HMC multi-family military housing properties and may also include compliance with government transaction documents.
- Assumes accountability for the financial performance and operations within the approved budget of the property. The focus is maximizing cash flow after debt service.
- Operates within budget and purchasing guidelines.
- Guides a team in achieving income and occupancy goals by offering superior sales skills, customer service and relationship management.
- Analyzes operations and initiates change to improve the community’s performance. Identify and implement opportunities to increase revenue to enhance the asset’s value.
- Maintains an in-depth, ongoing knowledge of the local market and economic trends and implements marketing plans accordingly.
- Conducts monthly market surveys and provides trend report information.
- Reports on the progress of all assigned projects.
- Act as liaison between on-site management and residents/military partners and communicate effectively with management when problems or changes occur.
- Provides customer service to residents resolving any issues that may occur and ensures maintenance completes service requests in a timely manner.
- Oversees maintenance operations to ensure compliance with HMC standard performance requirements.
- Fosters an environment of proactive and on-going marketing and advertising efforts to increase the visibility and profitability of the community.
- Holds residents responsible for community expectations as described in the community handbook.
- Covers physical inspections of all aspects of the property including but not limited to amenity spaces and all common areas and verifies the condition of vacant homes meet established standards for safety, cleanliness, and general appearance and appeal.
- Maintains records of all aspects of management activity on a daily, weekly, and monthly basis. Generates various reports as required.
- Oversees Accounts Payable, Accounts Receivable, and general bookkeeping.
- Establishes and maintains renewal programs as required.
- Oversees risk management and emergency procedures to ensure the safety of all persons and property.
- Practices proper safety techniques in accordance with Company, property and departmental policies, procedures, and standards.
- Requires a reliable, self-motivated, team player who pays close attention to detail, demonstrates strong communication, client management and business literacy skills.
- Demonstrates discretion and ability to maintain a professional attitude and appearance.
- Community Directors are in-command, responsible for all phases of the community’s operations.
- Earns a competitive salary and a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!
Qualifications
- Bachelor's Degree in Business Administration, Marketing, Property Management, or related discipline preferred.
- Preferred five years previous property leasing experience.
- Required two years previous experience managing others.
- Required previous experience with YARDI.
- Preferred minimum three to five years' experience in a strategic planning, financial analysis, business development role, or operational management preferably within the property management industry.
- Required strong computer skills with MS Office Suite (Word, Excel, PowerPoint, and Outlook).
- Required strong verbal and written communication skills.
- Ability to work effectively with employees at all levels of the organization as well as working with the military community and the military command.
- Requires a reliable, self-motivated, team player who pays close attention to detail, demonstrates strong communication, client management and business literacy skills.
- Demonstrates discretion and ability to maintain a professional attitude and appearance.
- Driver's License, Valid and in State Required.
- CPO, Certified Professional of Occupancy preferred.
- ARM, Accredited Residential Management preferred.
- CAM, Certified Apartment Manager preferred.
Pay
We are committed to offering competitive and equitable compensation. The hiring range for this position is generally between $96,900 - $128,300, exclusive of fringe benefits or potential bonuses. This position is also eligible for a performance bonus. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors - we believe in the importance of pay equity. Please keep in mind that the range mentioned above is the general Hiring Range for the role. Hiring at the top of the range is reserved for exceptionally qualified candidates. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package. Click Here For Benefits Overview https://www.huntmilitarycommunities.com/careers/benefits
Benefits
A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more! Click Here For Benefits Overview https://www.huntmilitarycommunities.com/careers/benefits
EEO/ADA
The Company and its affiliates provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. #INDHUNT #ZRHMH Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.