Community & Creator Marketing Intern-1

About the role

We're looking for an enthusiastic, highly organized, and social media–obsessed Community & Creator Marketing Intern to help strengthen the connection between our brands, creators, ambassadors, and online communities. This role is ideal for someone passionate about beauty, influencer marketing, digital culture, and social media who thrives in a fast-paced environment and enjoys building meaningful relationships both online and offline.

Responsibilities

• Support daily community management across all social media platforms by responding to comments, direct messages, and consumer inquiries in a timely, authentic, and engaging manner.
• Maintain a consistent brand voice across all consumer interactions.
• Foster positive conversations and strengthen relationships with our online communities.
• Escalate customer service inquiries and sensitive issues to the appropriate internal teams.
• Assist with community engagement initiatives, giveaways, contests, and audience participation campaigns to increase engagement and brand loyalty.
• Assist with ambassador and creator outreach, onboarding, communications, and relationship management throughout the partnership lifecycle.
• Coordinate product shipments for creators and ambassadors, ensuring timely delivery and accurate tracking.
• Maintain creator databases, contact lists, campaign trackers, and partnership documentation.
• Support the day-to-day operations of creator and ambassador programs to ensure a seamless partner experience.
• Monitor social conversations, consumer sentiment, trending topics, viral moments, and beauty industry news to identify engagement opportunities.
• Research emerging creators, influencers, and brand advocates aligned with brand values and campaign objectives.
• Stay informed on platform updates, creator trends, and evolving social media best practices.
• Share actionable insights, recurring consumer feedback, and trend recommendations with the Social Media team.
• Assist with creator campaign execution by coordinating communications, collecting content assets, and tracking campaign milestones.
• Help ensure creators meet content deliverables and campaign deadlines.
• Monitor ambassador and creator content across platforms to confirm campaign completion.
• Organize and maintain user-generated content (UGC) libraries for future marketing and social media use.
• Assist with campaign reporting by organizing engagement metrics, creator content, and performance summaries.
• Assist in planning and coordinating community events, influencer activations, product launches, and brand experiences.
• Support on-site event execution, including attendee engagement, content capture, creator support, and live social media coverage.
• Assist with post-event follow-up, reporting, and ongoing community engagement efforts.
• Partner with Social Media, Influencer Marketing, Brand Marketing, Creative, Customer Service, and Communications teams to support integrated marketing initiatives.
• Contribute creative ideas for community engagement, creator activations, and social-first campaigns.
• Support special projects and additional social media initiatives as needed.

Qualifications

• Currently pursuing a Bachelor's degree in Marketing, Communications, Public Relations, Journalism, Digital Media, Business, or a related field.
• Passion for beauty, social media, influencer marketing, creator culture, and digital marketing.
• Strong written and verbal communication skills with exceptional attention to detail.
• Highly organized with the ability to manage multiple projects in a fast-paced environment.
• Familiarity with Instagram, TikTok, YouTube, Facebook, Pinterest, and emerging social platforms.
• Comfortable engaging with online communities and communicating professionally with creators and brand partners.
• Proactive, creative, collaborative, and eager to learn.
• Experience using social media personally or professionally is preferred; experience with influencer marketing or brand partnerships is a plus.

What You'll Gain

• Hands-on experience managing online communities, creator partnerships, and ambassador programs for leading beauty brands.
• Exposure to influencer marketing strategy, community management, social listening, campaign execution, and event activations.
• Experience coordinating creator communications, product seeding, campaign reporting, and user-generated content management.
• Opportunities to collaborate cross-functionally with Social Media, Brand Marketing, Creative, Customer Service, and Influencer Marketing teams.
• Professional mentorship and development within a dynamic, fast-paced marketing organization.

Pay

The anticipated compensation range is $18.00 - $30.00 USD Hourly. Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors.