Community Consultant

About the role

The Role:

AvalonBay Communities is searching for a dedicated and highly organized Leasing Consultant to take on the daily operations of the leasing team at one of our apartment communities and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort – the future of apartment management starts here!

You will be the driving force in helping residents find the best place to call home. Your creative and thoughtful tours will be customized to individual tastes, from recommending the perfect floorplan to outlining the best new neighborhood restaurants. You know what makes people tick, and follow through on every lead to ensure that our prospective residents know you care.

With weekends being the most high-traffic time for future residents to explore their home options, Saturday availability is required.

Responsibilities

• Incredible customer service skills. You have a knack for creating a sense of community and the drive to go the extra mile to create a spectacular experience for new residents. Your success and purpose are driven by the relationships that you build.
• Sales and marketing chops. Your personalized connections and recommendations drive our leasing performance, and your ability to create excitement through creative campaigns, continuous outreach, and social media fuel community enthusiasm for AvalonBay.
• Follow-through. By understanding what’s important to our prospective residents, you continuously reach out with tailored updates - from the ideal floorplan they’ve been eyeing, to the newest hot-spot openings, to the best food truck in the neighborhood – you help to paint a picture of what it’s like to call your community home.
• A genuine desire to help both residents and colleagues in Creating a Better Way to Live.

Requirements

• A high school diploma or equivalent (GED) required
• 1-2 years of experience in a leasing or customer service role, preferably in the real estate or property management industry
• Strong interpersonal and communication skills
• Proficiency in using property management software and Microsoft Office Suite
• Knowledge of fair housing laws and regulations
• Ability to work independently and as part of a team
• Excellent organizational and multitasking abilities

Culture

• Our Bold Purpose: We're driven by a bold purpose: creating a better way to live
• All Of Us: AvalonBay associates play a key role in bringing our purpose to life
• Core Values: A Commitment to Integrity, A Spirit of Caring, A Focus on Continuous Improvement
• Approach: Promotion from Within, Growth Based on Achievement, Cross Departmental Learning, Professional Development, High-Performance Culture, Associate Recognition

Benefits

• Medical: Four plan options within the Aetna network
• Dental: MetLife dental coverage with the option to select between the Premier and Basic Plus Plan
• Vision: Vision Service Plan for regular eye examinations, glasses or contact lenses, and laser vision care
• 401(k) Savings Plan: Save a portion of your pay each pay period and invest in available funds with a 50% company match up to 8%
• Recognition & Rewards: Significant discount on AvalonBay apartment homes and rewards programs such as Live2Lease, which offers bonuses of up to $1,000 to the top performer
• Career Development: Opportunities to advance your skills and grow your career through promotion