Community Connector (OB Experience Preferred)

About the role

This position provides community-based advocacy and support for vulnerable members, serving as a local resource to assist with healthcare management and access to social services.

Responsibilities

• Engage with members to support their healthcare needs, assist with scheduling, transportation, medication management, and follow-up.
• Support members in navigating health plan benefits and accessing community resources like housing, food, and employment.
• Conduct outreach to locate disconnected members, especially those with special needs, using data research and community visits.
• Guide members to maintain Medicaid eligibility and other financial resources.
• Participate in outreach activities, both telephonically and face-to-face, with significant local travel involved.

Qualifications & Skills

• At least 1 year of healthcare experience, preferably with underserved populations.
• Community Health Worker (CHW) certification may be required depending on the state.
• Valid driver's license and reliable transportation.
• Strong multitasking, customer service, organizational, and communication skills.
• Proficiency in Microsoft Office.

Preferred Attributes

• Additional certifications like CMA.
• Bilingual abilities.
• Familiarity with healthcare systems.
• Knowledge of community-specific cultures.
• Adaptability, cultural awareness, and a commitment to community health.