Community Care Coordinator

About Us

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.

Agency: Alternate Solutions Home Health Columbus Office
Address: 3535 Fishinger Blvd Suite 220A, Columbus, OH 43026

How You'll Make a Difference

At our agency, we care for patients where they spend the majority of their time – in their homes. This privileged position allows us to see things that are invisible to a patient’s primary care or hospital physician, and to deliver the best possible care tailored to each patient’s setting. As a Community Care Coordinator (CCC), the work you do every day makes a difference in the lives of our patients by providing patient healthcare coordination services, while nurturing relationships with referral sources.

Responsibilities

• Operations: Identify future patients and determine home care eligibility. Review patient insurance and medical documentation. Increase awareness of services offered.
• Discharge Planning: Assist hospital/facility personnel in the discharge planning process.
• Coordination of Care: Coordinate health care services as ordered by the attending physician and ensure coordination of all ancillary services following patient discharge.
• Customer Service: Function as a resource for your patients. Service account(s) to maintain facility relationships. Promote well-being of patients as a part of the facility team(s).
• Policies: Review and complete all clinical documentation following agency protocol and Medicare/Federal guidelines.
• Collaboration: Participate in care integration meetings. Build and maintain lasting positive relationships with patients/clients, facility/hospital personnel, physicians, and any other team members. Notify the referring facility manager before contacting patients.

Requirements

• Associates degree with a minimum of two years’ experience; or a combination thereof.
• Licensed in the state of services as a Registered Nurse (RN), Licensed Practical Nurse (LPN), Physical Therapist, Physical Therapist Assistant, or Licensed Social Worker (LSW).
• Must hold a valid state license as an RN, LPN, PT, PTA, or LSW.
• Valid driver's license and auto insurance in your name as a driver.
• Capable of all physical demands.

Skills

• Effective and compassionate communicator with a positive attitude.
• Problem solver with the ability to handle situations that will provide the best possible outcome.
• Attention to detail is critical, as is being observant and following directions.

Benefits

• Medical, dental, and vision insurance with flexibility to select what works best for you.
• Paid time off for eligible teammates.
• 401K participation with historical company matching to help build your nest egg.
• Company-paid life and disability insurance.
• Robust Employee Assistance Program.

Schedule

Monday - Friday, 8:15AM - 5:00PM