COMMUNITY ASSOCIATION MANAGER

The Management Trust is a 100% employee-owned community association management firm dedicated to building and maintaining communities with integrity, trust, and proactive service.

About the role

The Community Association Manager is responsible for the management of operations, maintenance, and oversight of designated Homeowner Associations. This role acts as a proactive leader with Boards of Directors, focusing on maintenance, financial forecasting, and future planning while maintaining trust and timely communication with clients.

Responsibilities

• Manage a portfolio of assigned communities, including single-family homes, townhomes, condominiums, or commercial/industrial complexes.
• Coordinate with multiple support teams to ensure Association deliverables are met in a timely manner.
• Guide, assist, and recommend courses of action for Board members using proactive planning (Leadership Management).
• Oversee proactive planning, large-scale projects, and legal deadlines for the Association.
• Serve as the primary point of contact for the Board of Directors and Committees.
• Perform periodic physical site inspections to oversee projects, common area conditions, and membership compliance.
• Carry out Board policies and directives in accordance with contractual terms and communicate updates to support teams.
• Maintain current knowledge of governing documents, state regulations, and local ordinances for each assigned community.
• Oversee the condition and recurring maintenance of the Association’s physical property.
• Direct and oversee tasks for preparing Board and Annual Membership meetings, including reports, agendas, minutes, and financial documents.
• Attend Board and committee meetings as required.
• Ensure all Association deadlines for maintenance and legal obligations are met.
• Review community history, reports, and documentation for annual draft budget preparation.
• Review and code invoices, monitor cash and reserve accounts, and work with accounting staff to address Board concerns.
• Assist committees, volunteers, or vendors in obtaining bids and coordinating reserve study updates.
• Perform other duties and special projects as assigned.

Requirements

• High School Diploma (or equivalent).
• At least one year of experience as a Community Manager handling the specified duties.
• Industry certifications or licensing may be required (state-dependent).
• Solid knowledge of Microsoft Outlook, Excel, and Word.
• Strong leadership abilities and comfort with public speaking.
• Ability to meet deadlines and manage shifting priorities.
• Willingness to learn company processes, procedures, and proprietary software.
• Ability to work independently with accountability for results.
• Strong problem-solving skills and resourcefulness.
• Excellent written and verbal communication skills.
• Ability to delegate tasks while maintaining accountability.
• Conflict resolution skills for handling challenges with Board members or homeowners.

Special Requirements

• Reliable transportation for site visits and availability for evening/weekend meetings.
• Valid driver’s license and vehicle insurance in compliance with Company policy.
• Ability to drive in low-light conditions if required.

Essential Functions

• Use standard office equipment, including computers, web-based applications, smartphones, tablets, and copiers/scanners.
• Ability to walk for up to 4 hours during site visits and meetings.
• Ability to remain stationary for extended periods.
• Lift up to 25 pounds.
• Travel to and from offsite locations.

Pay

$70,000 - $74,000 annually, depending on experience.

Schedule

Monday-Friday, approximately 8:00 am-5:00 pm. Occasional long hours, including weekends, may be required to meet business needs.