Jobs · Marketing · California

Community Association Manager

Pilot Property Management, Inc. · Irvine, CA · 1 mo ago
Marketing$75k–$85k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually we need to use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must remove boilerplate. Must preserve all substantive info. We need to parse the posting. Key content: - Job Type: Full-time (maybe not needed as heading; could be in a short p). But we can include maybe in a p. - Description: includes company overview, location, etc. Could be "About the role" or "About the company". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose appropriate headings based on content. We have sections: Summary (Manages a portfolio...), Why Join Keystone (culture), What We Offer (benefits list), Essential Job Duties And Responsibilities (list), Requirements (list), Qualification Requirements (list), Education And/or Experience (list), Work Environment (description), Salary Description. We need to map to headings: About the role (maybe summary + company overview), Responsibilities (essential duties), Requirements (qualification requirements + education/experience?), Qualifications (maybe education/experience?), Skills (maybe combine skills from requirements), Benefits (What We Offer), Pay (Salary Description), Schedule (maybe not present; we have hybrid/flexible working arrangements mentioned in benefits; schedule not explicit; we could omit Schedule section if no specific schedule info). The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. We have Pay (salary range). Benefits: we have list. Schedule: not explicit; we have hybrid/flexible working arrangements but that's more about work arrangement not schedule. Could treat as part of Benefits? Probably not schedule. So omit Schedule. We must not include filler like "commensurate with experience". Not present. We need to preserve all substantive info. So we need to include company overview, location, etc. Possibly under About the role. We need to output only HTML fragment, no /, no markdown fences. We'll produce something like:

About the role

Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with offices throughout Northern and Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large scale onsite communities, and master-planned community associations. We have excellent opportunities for experienced Community Association Managers to join our amazing team in our regional office in Carlsbad. If you are looking to work in a collaborative and supportive environment with an opportunity for continuous growth and development.

But we also have summary: "Manages a portfolio of community associations..." Could be part of About the role or Responsibilities. Probably better to put summary under About the role, and responsibilities under Responsibilities. We need to include Why Join Keystone? That's about company culture; could be part of About the role or separate? Not in given headings list. Could be part of About the role as well. We need to include What We Offer (benefits) as Benefits section. We need to include Essential Job Duties And Responsibilities as Responsibilities. We need to include Requirements (Qualification Requirements) as Requirements. We need to include Education And/or Experience as Qualifications. We need to include Skills maybe from requirements (strong computer skills, etc.) Could be separate Skills section. But we must prefer few substantive sections over many thin ones. So we could combine some. Let's think: We have Requirements list includes many items: driver's license, reliable transportation, night meetings, HOA knowledge, client service orientation, computer skills, attention to detail, positive attitude, leadership, collaboration, interpersonal, communication, organizational, time management, multitasking, independent/team, verifiable references, background check. Education/Experience: 3-4 years HOA management, 2-3 years customer service, CAI/CACM cert a plus, Bachelor's preferred, HS diploma/GED required. We could have a Requirements section that includes both qualification requirements and education/experience. Or split into Requirements and Qualifications. Given headings list includes both Requirements and Qualifications, we can use them. Thus:

Requirements

    list of qualification requirements (driver's license, reliable transportation, night meetings, HOA knowledge, client service orientation, responsive, strong computer skills, attention to detail, positive attitude, leadership/collaboration, interpersonal/influencing/relationship-building, verbal/written communication, organizational/time management, manage multiple tasks, work independently/team, verifiable references, pass background check).

    Qualifications

      list of education/experience: 3-4 years HOA management, 2-3 years customer service, CAI or CACM certification a plus, Bachelor's Degree preferred, High School Diploma or GED required. We could also have Skills section maybe not needed if we covered in Requirements. But we have many skill-like items in Requirements; we could keep them there. Now Benefits: list from What We Offer. We need to capture each bullet: Competitive Salary, Hybrid and Flexible working arrangements, Work-Life Balance, Opportunities for Career Growth, Training and mentorship from successful leaders in the HOA industry, Support for Continued Education, Cell Phone Stipend, Mileage Reimbursement, Medical (HMO and PPO), Dental, and Vision, Flexible Spending Account, Pet Insurance, Pre-Paid Legal, Employer Paid Basic Life/AD&D Insurance, Voluntary Life and Short-Term Disability Insurance, Free Employee Assistance Program, 401(k) Retirement plan with Company Match, Financial and Health/Wellness Education, Paid Time Off (PTO), 12 Paid Holidays (Floating Holiday/Half Days/Early office closure before certain major holidays). We need to preserve all. Pay: Salary Description $75,000 - $85,000 Annually. Schedule: Not present; we could omit. Now About the role: Could include company overview and summary. Let's craft About the role paragraph(s) that include company overview, location, opportunity, summary of role. We must not repeat job title (Community Association Manager) as heading; but we can mention it in prose. We must not include boilerplate like EEO, accommodation instructions, LinkedIn, website, etc. Remove those. We must also remove "We invite you to view our LinkedIn, Instagram, and Facebook..." etc. Also remove "Reasonable accommodation will be provided..." etc. Also remove "Keystone will not respond..." etc. Also remove "Keystone Pacific Property Management, LLC is an equal opportunity employer..." etc. Also remove "All applicants will be subject to a Background and MVR Check." (though that's somewhat substantive but it's a boilerplate; but it's about background check which is also in Requirements; we can keep background check mention in Requirements but not as separate line). The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove the equal opportunity employer line and background check line if it's just boilerplate. However background check is also mentioned in Qualification Requirements (Able to pass a background check). So we can keep that as part of Requirements and remove the separate line. Also remove "We invite you to learn more about what makes Keystone special by checking out our certification details here." (that's part of Why Join Keystone? maybe keep but it's a link; we can keep the sentence but maybe it's okay). It's not boilerplate; it's referencing certification details. We'll keep. Also remove "Please continue reading below to learn more!" etc. Now produce HTML. We need to ensure we use

      for headings,
      • for lists,

        for prose. We'll produce:

        About the role

        Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with offices throughout Northern and Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large scale onsite communities, and master-planned community associations. We have excellent opportunities for experienced Community Association Managers to join our amazing team in our regional office in Carlsbad. If you are looking to work in a collaborative and supportive environment with an opportunity for continuous growth and development.

        Summary: Manages a portfolio of community associations. Provides excellent customer service while interacting with internal and external customers, including homeowners, board members, committee members, and vendors. Must maintain client satisfaction and account retention.

        Then maybe a

        Why Join Keystone?

        but not in allowed headings list; but we could incorporate into About the role or maybe treat as part of About the role. The instruction says use

        for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use those for those sections. It might be okay to add other headings but better to stick to those. We could incorporate Why Join Keystone content into About the role as a paragraph. Thus we can add a paragraph about Keystone's culture, Great Place to Work certification, etc. Let's craft:

        Keystone is a company dedicated to empowering team members to improve people’s lives beyond expectations, providing excellent service to team members and clients, nurturing leadership, promoting personal success, rewarding those who exceed expectations, fostering open feedback and continuous growth, and is officially certified as a Great Place to Work.

        Now Responsibilities:

        Responsibilities

        • Manages all operations for a portfolio of community associations.
        • Provides leadership and consulting with clients on best practices regarding management and oversight of their community.
        • Manages and runs monthly, bimonthly, quarterly, and annual Board Meetings.
        • Works extensively with the Board of Directors, vendors, contractors, and homeowners within the various communities.
        • Meets with Associations 1-2 times a week.
        • Manages and assists in special projects.
        • Creates budgets and manages financials.
        • Complies with company policies and procedures.
        • Responsible for client satisfaction and account retention.
        • Practices and adheres to Keystone’s Core Values, Mission, and Vision.
        • Any additional job duties as required by the supervisor.
        Now Requirements:

        Requirements

        • Must possess a valid Driver’s License and maintain a clean MVR.
        • Must have reliable transportation and the ability to drive to and from communities.
        • Must be able to attend and participate in night meetings.
        • Strong knowledge of the HOA industry.
        • Excellent client service orientation; responsive, follows up, and closes the loop with clients.
        • Strong computer skills; proficient in MS Office, TEAMS, Outlook, Word, Excel, PowerPoint, and HOA software experience.
        • Strong attention to detail.
        • Ability to maintain a positive attitude.
        • Possess strong leadership and collaboration skills.
        • Excellent interpersonal, influencing, and relationship‑building skills.
        • Strong verbal and written communication.
        • Effective organizational and time management skills.
        • Ability to manage multiple tasks and priorities and meet deadlines.
        • Demonstrated strengths in working independently and in a

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