Community Association Manager
About the role
Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with offices throughout Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large scale onsite communities and master-planned community associations. We have excellent opportunities for experienced Community Association Managers to join our amazing team in our Palm Desert office.
Why Join Keystone?
We are a company dedicated to empowering our team members to improve people’s lives beyond expectations. We set ourselves apart by providing an excellent level of service to our team members and clients. As a member of our team, your talents will be nurtured and your contributions will be supported in a value-based environment that fosters the type of professional quality our customers have come to rely upon. We provide an environment for people that nurtures leadership and promotes personal success and reward those who exceed expectations. We foster a culture of open feedback and continuous growth.
What We Offer
- Competitive Salary
- Hybrid and Flexible working arrangements
- Work-Life Balance
- Opportunities for career growth
- Training and mentorship from successful leaders in the HOA industry
- Support for Continued Education
- Cell Phone Stipend
- Mileage Reimbursement
- Medical (HMO and PPO), Dental, and Vision
- Flexible Spending Account
- Pet Savings
- Pre-Paid Legal
- Employer Paid Basic Life/AD&D Insurance
- Voluntary Life and Short-Term Disability Insurance
- Free Employee Assistance Program
- 401(k) Retirement plan with Company Match
- Financial and Health/Wellness Education
- Bereavement and Mandated Leave of Absence
- Applicable Paid Time Off (PTO)
- 12 Paid Holidays (Floating Holiday, Half Days/Early office closure before certain major holidays)
Requirements
- Must possess a valid Driver’s License and maintain a clean MVR.
- Must have reliable transportation and the ability to drive to and from communities.
- Strong knowledge of the HOA industry.
- Excellent client service orientation. Responsive, follows up, and closes the loop with clients.
- Strong computer skills. Proficient in MS Office, TEAMS, Outlook, Word, Excel, PowerPoint, and HOA software experience.
- Strong attention to detail.
- Able to maintain a positive attitude.
- Possess strong leadership and collaboration skills.
- Excellent interpersonal, influencing, and relationship-building skills.
- Able to win and maintain the confidence of boards of directors of associations served.
- Strong verbal and written communication.
- Effective organizational and time management skills.
- Able to manage multiple tasks and priorities and meet deadlines.
- Demonstrated strengths in working independently and in a team environment.
- Must be able to attend and participate in evening meetings.
- Able to perform work after hours during the week and participate in the weekend on-call rotation program.
- Verifiable references.
- Able to pass a background check.
Qualifications
- 3 to 4 years of experience in an HOA management role.
- 2 to 3 years of experience in customer service.
- CAI or CACM Certification(s) a plus.
- Bachelor’s Degree preferred.
- High School Diploma or GED required.
Work Environment
The work environment and physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Ability to drive to communities. Ability to sit, stand, and operate business equipment. Typical office environment with low-level noise exposure.
Benefits
- Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures.
- Note: This email address is not for general employment inquiries. Keystone will not respond to inquiries that are not related to accessibility of the on-line application system by individuals with disabilities.
- Keystone Pacific Property Management, LLC is an equal opportunity employer.