Community Association Manager

About the role

Associa is a company with over 225 branch offices across North America, serving nearly five million residents worldwide. With 11,000+ team members, Associa leads the industry with unparalleled education, expertise, and innovative solutions. For over 43 years, Associa has been committed to bringing positive impact and meaningful value to communities.

Responsibilities

• Work closely with clients and vendors, and partner with other Associa departments.
• Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Travel to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing within the timeframe set by state statute or governing documents.
• Review monthly financial reports and ensure the management summary is submitted to the association Board of Directors.
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community's appearance and operation.
• Other duties as assigned.

Requirements

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience in Community Management, customer service, hospitality, or other related industries.
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient in customer service and conflict resolution.
• Able to work effectively with others in person and in group settings.
• Able to prioritize, manage time, and meet deadlines.

Benefits

Associa offers a competitive benefits package to its full-time employees, including medical, dental, and vision insurance, 401(k), disability insurance, and support with wellness and development initiatives. Associa has been designated a Great Place to Work for six consecutive years, and many of its locations are awarded as Best and Brightest.

Pay

$80,000 to $85,000 depending on experience.

Schedule

Full Time.

Contact Information

Location: 7901 Stoneridge Dr #207, Pleasanton, CA 94588