Community Associate

Job Description

Serve as the primary point of contact for employee workplace needs, ensuring a clean, organized, and fully functional environment at all times.

Support the planning, coordination, and execution of workplace programs, events, and initiatives (e.g., employee engagement activities, seasonal events, meal programs, incentive programs), ensuring timely delivery and high-quality experiences.

Manage reception and guest interactions, providing a professional, welcoming, and seamless experience for all visitors.

Partner with vendors and internal teams to support day-to-day facilities operations; serve as a backup for facilities support, helping to address maintenance issues, coordinate services, and ensure workplace standards are maintained.

Establish and maintain efficient systems to monitor and replenish office supplies, pantry items, and workplace resources.

Respond to and resolve employee requests promptly and effectively, including special projects and ad hoc support needs.

Care for shipping and receiving activities, including package handling, tracking, and vendor coordination.

Provide general administrative and office support, including routine stocking, organization, and continuous improvement of workplace processes.

Qualifications

• Experience: 2+ years of experience in workplace services, customer service, office coordination, administrative support, or a related field
• Experience supporting or coordinating programs, events, or initiatives in a professional environment
• Exposure to facilities coordination or willingness to serve as a backup for facilities-related support

Skills & Competencies

• Strong program management and organizational skills, with the ability to manage multiple priorities simultaneously
• High level of customer service orientation with a proactive, solutions-focused mindset
• Excellent verbal and written communication skills
• Detail-oriented with strong follow-through and the ability to work independently
• Demonstrated reliability, professionalism, and sound judgment
• Experience with shipping and receiving processes is a plus