Community Ambassador - The Standard at Tallahassee

Duties/Responsibilities

• Understand the Housing Contract and all related addendums and communicate all information to prospective residents, residents, and guarantors.
• Conduct all tasks necessary to close the sale in accordance with LEASE Training guidelines including generating new leads, completing guest cards, scheduling and conducting tours, lead follow up, and assisting in promoting the community via social media platforms and participating in on- and off-campus marketing events.
• Affiliate with email and text campaigns in Entrata and TextUs.
• Represent the community and Landmark Properties in a professional manner, maintaining a positive community environment and encouraging participation in Residence Life activities.
• Assist in resolving resident concerns/conflicts by escalating to the appropriate manager.
• Perform daily opening and closing checklists, including model & tour route inspection, performing housekeeping as needed, attending and contributing to Landmark Lineup and required staff meetings, responding to internet and telephone inquiries in a timely and professional manner, entering maintenance requests, as needed, keeping detailed activity logs in prospect and resident accounts, labeling & logging packages, and sending resident notifications.
• Enforce community policies and procedures in accordance with the Housing Contract and report any Housing Contract violations to the Community Manager.
• Adhere and comply with corporate procedures and government laws on Fair Housing.
• Participate in all Turn-related activities including move-in and move-out days, unit inspections, trash-outs.

Requirements

• High school diploma or equivalent required.
• Enrolled in Bachelor’s degree program in a relevant major such as Business Administration, Marketing, Communications, Accounting, Information Technology, Public Relations, etc. preferred.

Preferred Knowledge, Skills, & Abilities

• Strong organization skills.
• Reliable and self-disciplined.
• Proficient in Microsoft Office Suite or related software.
• Ability to work evening and weekend hours, including resident lockouts as needed.
• Available to work during summer and Turn period.

Physical Demands

• Frequent standing, walking, sitting, using hands to finger, handle, or feel, reaching with hands and arms, climbing or balancing, stooping, kneeling, crouching, or crawling.
• Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Education & Experience

• High school diploma or equivalent required.
• Enrolled in Bachelor’s degree program in a relevant major such as Business Administration, Marketing, Communications, Accounting, Information Technology, Public Relations, etc. preferred.

Benefits

N/A

Pay

N/A

Schedule

N/A

Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.