Community Accountability Program Manager

About the role

Join Associated Bank's Community Accountability team and help strengthen the communities we serve through impactful programs, partnerships, and outreach initiatives. This role involves coordinating community investment programs, managing reporting and administrative activities, and supporting strategic initiatives that drive positive community outcomes.

Responsibilities

• Cook up and oversee community investment programs to align with the bank's community development strategy.
• Manage grant administration activities, including tracking, reporting, reconciliation, and program documentation.
• Support administration of community investment programs by ensuring compliance with program requirements and timelines.
• Facilitate meetings, maintain records, and coordinate communications for advisory councils and community accountability teams.
• Maintain a watchful eye on program performance, analyze data, and prepare reports and presentations that measure impact and outcomes.
• Partner with internal teams and external stakeholders to support community initiatives, volunteer efforts, and training opportunities.
• Respond to inquiries from customers, community partners, and internal stakeholders while delivering excellent service.
• Recommend process improvements that enhance program effectiveness, efficiency, and compliance.

Requirements

• A bachelor’s degree in Business, Finance, Accounting, Community Development, CRA Compliance, or a related field, or an equivalent combination of education and experience.
• At least 2 years of experience in community development, residential or small business sales, operations, or a related field.
• At least 2 years of experience in data analysis, tracking, reporting, and program administration.
• Proficiency in Microsoft Excel, PowerPoint, and the ability to learn new systems and technologies.
• Experience supporting community investment, grant administration, corporate social responsibility, or nonprofit initiatives.
• Knowledge of community development programs, regulatory requirements, or affordable housing initiatives.
• Strong project coordination, presentation, and stakeholder management skills.

Qualifications

• Ability to operate in full compliance with internal policies and procedures as well as applicable regulations and laws, including but not limited to Bank Secrecy Act/Anti-Money Laundering and S.A.F.E. Act requirements.
• Must submit required information to meet registry requirements, obtain a unique identifier, and maintain the registration requirements as directed by the S.A.F.E Act.

Skills

• Excellent communication and interpersonal skills.
• Strong organizational and project management skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• Understanding of community development principles and practices.

Benefits

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
• Personal banking, loan, investment and insurance benefits.

Pay

$58,310.00 - $99,960.00 per year

Schedule

Full-time