Communicator/Processor

About the role

Serves as the primary point of contact for all parties involved, including agents and clients, in the preparatory phase of real estate closings, ensuring a seamless and organized process.

Responsibilities

• Send contract to be opened or open order
• Send out buyer representation agreement/engagement letter
• Request Lien Waivers if applicable
• Order Binders
• Process Lender Title Request
• Send title work to Lenders
• Schedule closings in CalendarWiz
• Manage builder inbox (Save title requests, title binder, builder docs‑survey to attorney review)
• Manage assigned team tasks in Qualia team queue
• Identify and escalate issues
• Participate in maintaining a tidy and organized office environment
• Provide general hospitality (e.g., greeting clients, preparing closing rooms)
• Assist with general administrative tasks as needed to support team operations
• Answer incoming calls and direct them appropriately
• Perform other duties as assigned by management to meet organizational needs

Qualifications

• High school diploma or equivalent required
• Additional coursework or certification in real estate or paralegal studies is a plus
• Notary preferred
• Previous experience as a paralegal, preferably with a focus on real estate transactions is helpful but not required