Communications Technician (Dispatcher)

About the role

Join the Front Line of Public Safety – Become a Communications Technician! The City of Pittsburg is seeking dedicated and driven individuals to serve as Communications Technicians—the critical link between the public and emergency responders. In this fast-paced, high-energy role, you’ll be the calm voice on the line, responsible for receiving and dispatching emergency and non-emergency calls. No two days are ever the same, and your actions will help save lives, protect property, and serve the community.

Shift Information

Our team operates around the clock, and you’ll work one of two schedules that include both day and night shifts (6 a.m. – 6 p.m. and 6 p.m. – 6 a.m.), with weekends and holidays shared across the team. Bonus: Our current rotation of 5-5-2-2 schedule not only gives you a great work-life balance but includes every other weekend off!

What We're Looking For

• Strong multi-taskers who can stay cool under pressure
• Clear communicators with excellent judgment
• Team players with a passion for public service

This is more than a job—it’s a calling. If you’re ready to be a lifeline for those in need and thrive in a dynamic environment, we want to hear from you.

Qualifications

• High School diploma or G.E.D. equivalency
• Proficient typing skills required
• Experience in an emergency services communications division with basic knowledge and/or experience with the use of computer systems, multi-line telephone and 911 systems, two-way radio systems and other related communications equipment; or any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work
• Must be available to work either shift plus weekends and holidays and overtime (scheduled and non-scheduled)
• Must be able to pass a criminal background check and drug testing; additional post offer testing may be required

Work Environment

The primary duties of this class are performed in a fast paced, high volume call center environment frequently under high stress situations and demands.

We encourage a job shadow to decide if this position is right for you.

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