Communications Systems Technician

Summary

The role supports safe and effective transit operations by performing preventative and corrective maintenance on communication and fare systems. The full pay range is $29.96 to $44.94 per hour, with an anticipated starting rate between entry ($29.96) and midpoint ($37.45) of the range. The actual hourly rate is determined by various factors including skills, qualifications, experience, education, certifications, and internal equity considerations.

About the role

This position is designated as safety-sensitive and is subject to Valley Metro RPTA's Drug and Alcohol Program. It requires a valid Arizona Driver's License and the ability to maintain insurability under Valley Metro's Vehicle Insurance Policy. The position also necessitates obtaining a Class B CDL permit within 90 days of New Employee Orientation and a full Class B CDL with air brake endorsement within 6 months of hire.

Responsibilities

• Inspect, maintain, troubleshoot, repair, and support network, communication, and fare collection systems, including SCADA, CCTV, and PA systems.
• Maintain communication infrastructure and fare collection equipment, including variable message boards.
• Identify, gather, and test necessary parts; safely work with electricity; and operate and maintain specialized tools and equipment.
• Respond to emergencies and maintain detailed inspection, repair, and inventory records.
• Support cross-functional projects, system upgrades, and technology implementations to improve operations.

Requirements

• Education and/or Experience: High School Diploma or GED and one (1) year of experience in communications systems maintenance, network hardware diagnostics, SCADA operations and troubleshooting, or an equivalent combination of education and experience.
• Additional education cannot be substituted for experience.
• Valid Arizona Driver's License and the ability to maintain insurability under Valley Metro's Vehicle Insurance Policy.
• Incumbent must obtain a Class B CDL permit within 90 days of attending New Employee Orientation and a full Class B CDL with air brake endorsement within 6 months of hire.

Knowledge & Skills

• Extensive understanding of SCADA system hardware theories.
• Advanced comprehension of network diagnostics methodologies.
• Thorough grasp of surveillance equipment maintenance processes.
• Detailed understanding of fare collection system operations procedures.
• In-depth understanding of CCTV and PA system functionality theories.
• In-depth understanding of electrical safety procedures.
• Comprehensive knowledge of inventory control and parts tracking processes.
• Basic awareness of inventory control and parts tracking processes.
• Using a computer and related software.
• Inspecting communication and fare equipment accurately.
• Troubleshooting network and video system failures.
• Repairing SCADA-related devices efficiently.
• Maintaining tools and equipment in working condition.
• Responding to system alarms promptly.
• Updating maintenance logs consistently.
• Facilitating replacement parts inventory accurately.
• Communication and interpersonal skills to exchange information and receive work direction.

Physical Demands / Work Environment

• Work is performed in a combination of office/vehicle/outdoor setting with routine use of standard office and specialty equipment.
• This role requires heavy physical exertion; exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.
• This role typically requires sitting, handling, fine dexterity, visual acuity, hearing, speaking, walking, standing, lifting, carrying, pushing/pulling, kneeling, bending, climbing, reaching, twisting, crouching, balancing, crawling, noisy/distracting environment, foot controls, time pressure, tedious or exacting work, changing of tasks, multi-tasking, emergency situation, irregular work schedule/overtime, noisy/distracting environment and working with others on a team.