COMMUNICATIONS SPECIALIST

Two positions available.

Pay

$16.00 per hour

Responsibilities

• Maintains communications with Emergency Services personnel and provides necessary support to field personnel via police radio, telephone, computer, tablets, and MDTs.
• Deploys emergency personnel according to need and priority of the request for service.
• Maintains constant status of field units and updates dispatch information utilizing the computer-assisted dispatch systems.
• Runs vehicle registrations and stolen vehicle checks.
• Runs warrants and missing person checks on subjects.
• Calls complainant and alarm companies back for further information.
• Orders wreckers as needed.
• Operates computer keyboard and radio console equipment.
• Elicits, remembers, and accurately records vital information.
• Verifies driver’s license identity or vehicle ownership for patrol officers.
• Monitors prisoners housed at the holding facility via camera surveillance.
• Performs related duties and fulfills responsibilities as required.

Requirements

• Graduation from high school or a General Education Development (GED) Certificate.
• Must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. The following will result in disqualification:
  • Felony Convictions
  • Felony Deferred Adjudication
  • Class A & B Misdemeanor Deferred Adjudication
  • Class B Misdemeanor convictions
  • An Open Arrest for Any Criminal Offense (Felony or Misdemeanor)
  • Family Violence
• Must obtain TCOLE Tele-communicator Certification within one (1) year of employment.
• Must obtain TCIC/NCIC, Full Access Certification within six (6) months of employment.
• Must meet the minimum requirements established by the Texas Commission on Law Enforcement for Tele-communicators.

Skills

• Knowledge of basic telephone techniques and public relations.
• Ability to learn dispatch office procedures, practices, and equipment.
• Ability to learn geographic features and streets within the area served, and utilize this information to provide understandable directions to requested locations.
• Ability to learn applicable departmental procedures and policies related to proper police response and emergencies.
• Ability to learn various types of computer formats and codes necessary to access, manipulate, and relay information.
• Ability to learn standard radio broadcasting procedures.
• Ability to work under pressure, exercise good judgment, and make sound decisions in emergencies.
• Ability to operate dispatch and office equipment.
• Ability to perform all the physical requirements of the position, with or without accommodations.

Physical Requirements

• Occasional lifting/carrying of up to 50 pounds.
• Visual acuity, speech, and hearing.
• Hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic dispatch equipment.
• Subject to sitting for extended periods, standing, reaching, walking, twisting, and kneeling to perform the essential functions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.