Communications Specialist

About the role

This job is located in Dixon, IL. Monday and Friday 7:30am-2:30pm, Tuesday 12:30pm-5:30pm, 18 hours a week.

The Communication Specialist will provide telephone assistance to team members, patients, physicians and the general public in a timely and professional manner. They will be the keeper of the physician call schedules, out of hospital personnel lists, administrative call lists, and all miscellaneous lists used to contact people or services needed by Hospital personnel. This position will also respond to all emergent calls quickly and efficiently, following outlined protocol to page.

Pay

Expected pay for this position is $17.00 - $18.89/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position.

Required Qualifications

• Education: High School/GED
• Experience: 1 year of customer service experience
• Excellent interpersonal and communication skills
• Solid computer skills, including proficiency with Microsoft software
• Strong analytical and problem solving skills, with the ability to be detail oriented

Preferred Qualifications

• 1 year clerical work experience
• Experience in telephone or Switchboard operations
• 1 year experience in a healthcare related phone system operation