Communications Specialist

Overview

This job is located in Danville, IL. Variable Shifts, including Evenings 1:30 PM - 10:00 PM, Every other weekend, and Holiday Rotation. 24 hours per week.

POSITION SUMMARY

The Communication Specialist will provide telephone assistance to team members, patients, physicians, and the general public in a timely and professional manner. They will be responsible for managing the physician call schedules, maintaining out-of-hospital personnel lists, administrative call lists, and other miscellaneous lists used for contacting individuals or services needed by Hospital personnel. Additionally, they will respond to emergent calls quickly and efficiently, adhering to established protocols for paging.

Qualifications

• REQUIRED QUALIFICATIONS:

  • Education: High School/GED

  • Experience: 1 year of customer service experience

  • Other skills/knowledge: Excellent interpersonal and communication skills; solid computer skills, including proficiency with Microsoft software; strong analytical and problem-solving skills, with the ability to be detail-oriented.

• PREFERRED QUALIFICATIONS:

  • Experience: 1 year clerical work experience

  • Experience: 1 year in telephone or switchboard operations

  • Experience: 1 year in a healthcare-related phone system operation

Benefits

Total Rewards OSF HealthCare provides a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition, and well-being offerings designed to support the whole person and engage them across different stages of life and career. For more information, please click here to learn more about benefits and the total rewards at OSF.

Pay

Expected pay for this position is $17.00 - $18.89/hour. Actual pay will be determined by experience, skills, and internal equity.