Communications Specialist

We need to produce HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the posting. The posting includes: - Intro description about OCME (maybe "About the role"? Actually it's description of office and core values). Could be "About the role" or "About the organization". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections are present. We have: - Description of OCME and core values: could be "About the role" or maybe "About the organization". We'll treat as "About the role". - Duties: list of duties under "Duties". That's responsibilities. - Special Note: DNA sample, essential position, 24-hour availability, work authorization, etc. Could be part of "Requirements" or "Qualifications". Also "Minimum Qualifications" section. - Minimum Qualifications: detailed education/experience requirements. - 55a Program note. - Public Service Loan Forgiveness note. - Residency Requirement. - Additional Information: EEO statement (should be removed as boilerplate). Also mention of inclusive equal opportunity employer - that's boilerplate, remove. We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove "***Please note that only candidates selected for interviews will be contacted for this position. FINAL APPOINTMENTS ARE SUBJECT TO OFFICE OF MANAGEMENT & BUDGET APPROVAL.***" That's application instruction? It's a note; maybe remove as boilerplate. Also remove "Work Authorization Authorization to work in the United States is required for this position. Office of Chief Medical Examiner does not provide sponsorship for international employees for visa applications, extensions, or status changes, including STEM/OPT visas. Applicants are responsible for ensuring that they meet all qualifying requirements for this position at the time of application." This is work authorization requirement; could be part of Requirements/Qualifications. It's substantive, not boilerplate? It's a requirement. Keep. Also "CUSTOMER INFORMATION REP - 60888" maybe job ID; we should not put as heading; drop. We need to preserve all substantive information. Thus sections: - About the role: description of OCME mission, core values (CARES). Could be a paragraph. - Responsibilities: duties list (bulleted). Use

• . - Requirements / Qualifications: combine? The instruction says use headings like Requirements, Qualifications. We can have both if content distinct. We have Minimum Qualifications (education/experience). Also work authorization, DNA sample, essential position, 24-hour availability, residency requirement, 55a program, public service loan forgiveness. Those could be under Requirements or Qualifications. Perhaps we make a "Qualifications" section for education/experience, and a "Requirements" section for other mandatory items (work authorization, DNA sample, essential, residency, etc.). But we need to avoid thin sections. Maybe combine into one "Qualifications" section that includes education/experience and other requirements. However the instruction says prefer a few substantive sections over many thin ones. So maybe we have: - About the role - Responsibilities - Qualifications (includes education/experience, work authorization, DNA sample, essential position, residency, 55a program, loan forgiveness) - Benefits? Not mentioned. No benefits specifics. So omit Benefits, Pay, Schedule sections. We must not create Pay/Schedule/Benefits unless posting actually states them. Not present. Thus output HTML fragment:

  About the role

  ... paragraph ...

  Responsibilities

  • ... each duty ...

  Qualifications

  ... paragraph covering minimum qualifications, work authorization, DNA sample, essential position, residency, 55a program, loan forgiveness ...

  But we need to preserve all substantive information; we should not lose details like the specific education/experience combos. So we need to include them in the Qualifications paragraph or maybe a list. Could use
  for the qualification details. However the instruction says use
  • for any list of duties/requirements/benefits. So for qualifications we can also use list. Thus:

    Qualifications

    • Education and experience options: ...
    • Work authorization: Authorization to work in the United States required; no sponsorship for international employees.
    • DNA sample: Selected candidates must provide a DNA sample by swabbing.
    • Essential position: May require 24‑hour availability during emergency events.
    • Residency: New York City residency generally required within 90 days of appointment (with possible exceptions after 2 years of City service).
    • 55‑a Program: Open to qualified persons with a disability eligible for the 55‑a Program; indicate interest on resume/cover letter.
    • Public Service Loan Forgiveness: Eligible for federal loan forgiveness programs; see https://studentaid.gov/pslf/ for details.
    But we need to preserve the exact wording of minimum qualifications; we should not paraphrase too much? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep the details exactly as given, but we can rephrase slightly as long as we keep the meaning. Safer to copy the text verbatim (or near) inside
  • . However the minimum qualifications is a long block with multiple options; we could put it as a single
  • containing the whole block. That preserves detail. Thus:
  • A baccalaureate degree from an accredited college or university; or 2 An associate degree or 60 semester credits from an accredited college or university and one year of satisfactory, full-time experience responding to inquiries utilizing computers, databases and information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or A four-year high school diploma or its educational equivalent and two years of satisfactory, full-time experience as described in "2" above; or A satisfactory combination of education and experience. Satisfactory, full-time experience working for a New York City government agency responding to inquiries utilizing computers, databases and information technology systems for researching the answers to questions in a customer service, help desk or public information capacity may be substituted on the basis of one year of NYC government work experience for two years of the experience described in "2" above. College credit may be substituted for the experience in a customer service, help desk or public information capacity on the basis of 60 semester credits for each year of the experience described in "2" above. However, all candidates must possess a four-year high school diploma or its educational equivalent. To be eligible for assignment to Assignment Level III, candidates must have, in addition to meeting the Qualification Requirements for Assignment Level I, two more years of the satisfactory full-time experience described in "2" above.
  But note there is a typo: "or 2 An associate degree". We'll keep as is. Now duties list: we need to extract each duty bullet. From text: "Duties Under the general direction of the Assistant Director of Communication Operations and specifically under the supervision of a Communications Supervisor, incumbent will receive and facilitate both the screening and assignment of reported deaths and the triage and deployment of all other incoming calls, as appropriate. Duties will include but are not limited to: Answer telephones and obtains vital information from law enforcement agencies, various medical facilities, funeral homes, hospital nursing homes, and the public. Accurately enters data into OCME's “Case Intake” computerized data-base system. Notifies Medicolegal Investigators of their assigned cases and all pertinent information necessary to investigate that case Provide all pertinent information necessary to the Medical Examiner Transport Team to recover assigned cases. Provide all pertinent information necessary to agency staff to support high profile and / or emergency operations. Other duties as assigned" We need to preserve each as
  • . Also note the first sentence is more of a general description; we could include that as a
  • or as a preceding paragraph. The instruction: Use
    • for any list of duties/requirements/benefits. So we can put all duties in a list, maybe include the general description as first item. Thus:

      Responsibilities

      • Under the general direction of the Assistant Director of Communication Operations and specifically under the supervision of a Communications Supervisor, incumbent will receive and facilitate both the screening and assignment of reported deaths and the triage and deployment of all other incoming calls, as appropriate.
      • Answer telephones and obtains vital information from law enforcement agencies, various medical facilities, funeral homes, hospital nursing homes, and the public.
      • Accurately enters data into OCME's “Case Intake” computerized data-base system.
      • Notifies Medicolegal Investigators of their assigned cases and all pertinent information necessary to investigate that case
      • Provide all pertinent information necessary to the Medical Examiner Transport Team to recover assigned cases.
      • Provide all pertinent information necessary to agency staff to support high profile and / or emergency operations.
      • Other duties as assigned
      Now About the role: we need to capture the introductory paragraph about OCME investigating cases and core values CARES. Text: "The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a physician, in a correctional facility or in any suspicious or unusual manner or where an application is made pursuant to law for a permit to cremate a body of a person. The core values of CARES guide our work for communities and inform our behavior toward each other and all those we serve. Commitment: Dedicated to the mission at all times Accountability: Responsible to each other and the community Resilience: Adapt in the face of adversity Excellence: Achieve and maintain the highest quality Service: Innovate to meet evolving needs" We can put that as a paragraph under About the role. Thus:

      About the role

      The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a physician, in a correctional facility or in any suspicious or unusual manner or where an application is made pursuant to law for a permit to cremate a body of a person. The core values of CARES guide our work for communities and inform our behavior toward each other and all those we serve. Commitment: Dedicated to the mission at all times Accountability: Responsible to each other and the community Resilience: Adapt in the face of adversity Excellence: Achieve and maintain the highest quality Service: Innovate to meet evolving needs

      Now we need to ensure we removed boilerplate: EEO statement, "The City of New York is an inclusive equal opportunity employer..." etc. Also remove "Public Service Loan Forgiveness" we kept as qualification; it's not boilerplate. Also remove "Additional Information" heading; we incorporated its content into qualifications. Also remove "***Please note that only candidates selected for interviews will be contacted for this position. FINAL APPOINTMENTS ARE SUBJECT TO OFFICE OF MANAGEMENT & BUDGET APPROVAL.***" - that's application instruction; remove. Also remove "Work Authorization Authorization to work in the United States is required for this position. Office of Chief Medical Examiner does not provide sponsorship for international employees for visa applications, extensions, or status changes, including STEM/OPT visas. Applicants are responsible for ensuring that they meet all qualifying requirements for this position at the time of application." We kept work authorization as a qualification