Communications Specialist

About Delek

Delek US Holdings is a boutique-sized diversified downstream energy company with a range of assets, including petroleum refining and logistics. Our refineries in Texas, Arkansas, and Louisiana have a combined crude capacity of 302,000 barrels per day. Our logistics business currently owns and operates 720 miles of crude and product pipelines, a 600-mile crude oil gathering system, and storage tanks and terminals.

Benefits

• Up to 10% 401(k) match starting on hire date, with a one-year vesting timeline
• Medical benefits effective day one with a 30% premium rebate annually
• Free access to the Calm app for meditation, stress management, and better sleep
• Performance management program with additional annual incentives for setting and achieving goals
• Pay-for-performance culture with some of the highest bonus payouts in recent years

Job Summary

Executes and owns day-to-day internal and external communications across the enterprise with a high degree of independence, sound judgment, and strong attention to detail. Serves as a trusted coordinator for events, campaigns, content distribution, social media management, vendor management, and channel execution while proactively identifying needs, anticipating issues, and keeping work moving. Owns the day-to-day execution of Delek’s social media presence, including content planning, posting cadence, channel coordination, community monitoring, and performance tracking. Partners effectively with team leads and cross-functional stakeholders to deliver timely, on-brand communications and consistently high-quality execution.

Education and Experience

• Bachelor's degree (4-year) required; equivalent combination of education and experience may be considered
• Two (2) or more years of experience; may include internships, academic or campus-based communications experience (e.g., student media, publications, or organizational communications)
• No licensure or certification required

Job Requirements

Communications Platforms and Channels

• Strong working knowledge of platforms used to reach Delek employees and external audiences, including company-wide communications via email, WorkVivo (Delek’s company intranet), LinkedIn, Instagram, Facebook, Glassdoor, and Indeed
• Understands how content should be adapted by audience and platform, selects the right channel for the right message, and helps optimize content based on performance and engagement patterns

Writing and Storytelling

• Strong written communication skills with the ability to independently draft clear, on-brand copy for invitations, announcements, social posts, intranet articles, executive messages, and event recaps
• Produces polished first drafts, edits and proofreads with minimal oversight, and adapts tone and format for different audiences while maintaining consistency in voice and brand standards

Brand Consistency

• Applies Delek brand standards across all communications and assets
• Identifies off-brand language, visuals, or formatting before content goes out and works with the team to keep templates and style references current
• Must be proficient in Canva; Adobe experience preferred

Vendor Coordination

• Manages day-to-day relationships with creative vendors, facilities/AV providers, and event production partners with professionalism and follow-through
• Owns timelines, deliverables, and budget tracking for assigned work, resolves routine issues independently, and escalates risks or tradeoffs early with clear recommendations

Attention to Detail

• Catches typos, broken links, wrong dates, and formatting inconsistencies before communications publish
• Maintains accurate distribution lists, trackers, and shared files so the team can work from a reliable source of truth

Corporate Communications Metrics

• Pulls engagement data from WorkVivo, email platforms, and social channels and turns it into clear, usable insights
• Compiles routine performance summaries, identifies trends and outliers, and recommends practical adjustments that improve reach, engagement, and overall communication effectiveness

Collaboration

• Works closely with HR Business Partners, Facilities, IT, Investor Relations, and Employee Resource Group leaders to support shared priorities
• Comfortable taking direction from multiple team leads and balancing competing requests without losing momentum

Corporate Culture

• Understands Delek's Core Values and One Team, One Voice principle and reflects them in all communications
• Helps reinforce culture through storytelling, ERG support, and employee-facing content

Relationship Management

• Builds productive working relationships with internal stakeholders, employees, and external partners
• Acts as a reliable point of contact for the Communications team and follows through on commitments

Communication

• Communicates clearly and professionally in writing, in person, and on video calls
• Listens actively, asks clarifying questions, and escalates issues to senior team members early

Core Competencies

• Change Agility (Level 1 Developing) – Identifies, initiates, and adapts to organizational changes that foster enhanced effectiveness, efficiency, safety, and ultimately business results
• Collaboration (Level 1 Developing) – Sees connection points across the organization and partners effectively with others to achieve common goals
• Decision Making (Level 1 Developing) – Sees connection points across the organization and partners effectively with others to achieve common goals
• Drive For Results (Level 1 Developing) – Drives to achieve challenging performance objectives
• Team Building (Level 1 Developing) – Builds trust, fosters openness, and provides support; as the manager of a team, selects and motivates a strong team