Communications Specialist

About the role

CenterPoint Energy is seeking a Gas Operations Communications Specialist to lead cross-functional internal collaboration and maintain and enhance the company's reputation. The position requires engagement through in-person field activities with operations and customers, as well as the development and management of operational print, digital, and in-person communications.

Responsibilities

• Serves as a Corporate Communications representative, providing strategic guidance, identifying effective tactics, and evaluating results.
• Serves on the emergency response communications team on a rotational basis and occasionally after-hours and weekends.
• Develops and manages the production of a wide variety of communication materials, including web copy, news releases, fact sheets, articles, presentations, speeches, videos, emails, intranet articles, brochures, posters, digital signage, etc.
• Develops and coordinates deployment of gas pipeline construction project communications, including web-based publishing and other electronic communications.
• Works closely with Gas Capital Delivery, Engineering, Operations, Local Government Relations, and Customer Service teams to route and handle complex customer concerns.
• Initiates and maintains strong working relationships with Operations leadership, work-sponsored project managers, community relations, and other departments at CenterPoint.
• Assists the web content team with the planning, implementation, and maintenance of web content.
• Collaborates with graphic designers, marketing specialists, and social media team to produce attractive and effective communication materials.

Requirements

• Bachelor's degree in communications, Marketing, Journalism, or a related field is required.
• A minimum of 5 years of communication experience.
• Familiarity with natural gas industry terminology is preferred.
• Expertise in executing communication strategies.
• Ability to collaborate effectively with Gas Capital Delivery, Engineering, Operations, and Marketing Communication partners throughout the organization.
• Strong ability to interact with diverse groups, develop robust networks, and build credibility within the organization to drive projects forward.
• Exceptional oral and written communication skills to convey complex information effectively.
• Familiarity with web content management systems or a similar database content system.

Benefits

• Competitive pay
• Paid training
• Benefits eligibility begins on the first day
• Transit subsidies
• Flexible work schedule, paid holidays, and paid time off
• Access to discounts at fitness clubs and an on-site wellness center at the Houston headquarters
• Professional growth and development programs, including tuition reimbursement
• 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of contribution