Communications Specialist

We need to output only HTML fragment, with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, navigation, EEO, etc. Also remove duplicated lines, application instructions. Keep all substantive info. We need to parse the posting. Let's extract sections: - Title: Communications Specialist - Lexington, Kentucky (but we don't repeat title as heading). The location appears also later "Schedule/Location: 3 & 4 Phoenix, AZ". There's inconsistency: location originally Lexington, Kentucky, then later Phoenix, AZ. Probably a mistake; but we need to preserve all substantive info. We'll include location info maybe in a paragraph. - Sign-on bonus up to $7,500 (benefit/pay). Also "3/4 schedule" maybe schedule: 3 & 4 (maybe 3/4 schedule meaning 3 days on 4 off?). We'll capture schedule. - About the role: The paragraph after title: "Join Our Life-saving Team...". That's about role. - Responsibilities: List under "Responsibilities Include". Many bullet-like sentences separated by periods. We'll need to convert to

• . We'll need to split each responsibility into list items. - Requirements/Qualifications/Skills: The posting has "The Successful Candidate Will Have" list: High School Diploma or equivalent, EMS and/or air medical communications experience preferred, Experience in public relations, customer service, marketing or sales and/or healthcare billing and insurance preferred, Medical terminology preferred, Must be computer literate and have a good working knowledge of Word and Excel software programs, Must be able to learn custom and certain other software programs, Must possess excellent customer service skills and have the ability to function calmly in a high pressure situation, think clearly and logically, and make problem-solving decisions based on information given, Must be able to pass pre-placement drug screening and background screen, This position is designated Safety Sensitive for purposes of the Arizona Medical Marijuana Act. Also "Training Requirements": Successful Completion of Communication Specialist Academy, PHI New Hire Orientation Classes, PHI Destination Zero, Successful Completion of King County Emergency Medical Dispatcher Certification Program, Yearly recurrent training courses as required to include HIPAA and Code of Conduct. Also "Our Core Competencies": list of values (Safe, Efficient, Quality, Service). Might be considered as "Skills" or "Qualifications"? Could be included as a section maybe "Core Competencies" but not in allowed headings. We could put under "Skills" or "Qualifications". Since allowed headings are limited, we could put core competencies under "Skills" maybe. Also "The PHI Health Advantage" paragraph about company; could be "About the role" or maybe "About the company". Not a required heading; we could incorporate into About the role or maybe a separate section like "About the company" but not allowed. Probably we can include under "About the role" as additional description. Also "sign-on bonus up to $7,500" is a benefit/pay. We'll create a Benefits section maybe with that. Also schedule: "3/4 schedule" and later "Schedule/Location: 3 & 4Phoenix, AZ". We'll create Schedule section with that info. Pay: Not explicitly stated besides sign-on bonus. No base pay. So we should not create Pay section unless posting actually states them. It does not state base pay, only sign-on bonus. So we skip Pay. Now we need to remove boilerplate: DISCLAIMER, EEO statement, etc. Also remove duplicated lines. Also remove navigation etc. We'll produce HTML:

  About the role

  Join Our Life-saving Team And Take Advantage Of a sign-on bonus up to $7,500! 3/4 schedule Are you ready to elevate your career to new heights? PHI Health is looking for dynamic, driven individuals to join our team. We are committed to providing top-tier emergency medical services with unmatched speed and efficiency, saving lives when every second counts. By supporting our mission from the ground, you will play a crucial role in orchestrating the seamless operations that keep our advanced fleet soaring and our patients safe. As a Communications Specialist, you'll collaborate with some of the best minds in the industry, driving initiatives that enhance our services and expand our reach to those who need it most. If you're passionate about making a difference and thrive on challenges, PHI Health offers an extraordinary opportunity to impact lives and develop your professional career in a meaningful way. Who We Are PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from our more than 80 bases across the country, all while offering services and outreach education to local communities and leading healthcare systems. Our mission is simple: move communities to health while maintaining the highest standard of safety, period. The PHI Health Advantage For more than 40 years, our company has been providing critical air medical transport services across the country. As an organization, we outfit each aircraft we fly with the most advanced technology, subject our crews to the most rigorous protocols and training and pioneer the most-forward thinking safety program in the country. Everything that we do comes back to the safety of our crew and our patients. Our accident rate is well below the national average and we were the first to receive the Vision Zero Aviation Safety Award. This belief has guided us towards a number of industry firsts and has given us the highest safety rating in the industry.

  But we need to avoid duplication: The "sign-on bonus up to $7,500! 3/4 schedule" appears at start; we might move that to Benefits and Schedule sections, not repeat in About the role. However we must preserve all substantive info; we can keep it in About the role but also later separate sections. Might be duplication but we can keep it once. Better to extract schedule and bonus into respective sections and not repeat in About the role. So About the role paragraph should exclude the bonus and schedule mention. Let's craft About the role without those. Original after title: "Join Our Life-saving Team And Take Advantage Of a sign-on bonus up to $7,500! 3/4 schedule Are you ready to elevate your career to new heights? PHI Health is looking for dynamic, driven individuals to join our team...." So we can split: The bonus and schedule are separate. So About the role: "Are you ready to elevate your career to new heights? PHI Health is looking for dynamic, driven individuals to join our team. We are committed to providing top-tier emergency medical services with unmatched speed and efficiency, saving lives when every second counts. By supporting our mission from the ground, you will play a crucial role in orchestrating the seamless operations that keep our advanced fleet soaring and our patients safe. As a Communications Specialist, you'll collaborate with some of the best minds in the industry, driving initiatives that enhance our services and expand our reach to those who need it most. If you're passionate about making a difference and thrive on challenges, PHI Health offers an extraordinary opportunity to impact lives and develop your professional career in a meaningful way. Who We Are PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from our more than 80 bases across the country, all while offering services and outreach education to local communities and leading healthcare systems. Our mission is simple: move communities to health while maintaining the highest standard of safety, period. The PHI Health Advantage For more than 40 years, our company has been providing critical air medical transport services across the country. As an organization, we outfit each aircraft we fly with the most advanced technology, subject our crews to the most rigorous protocols and training and pioneer the most-forward thinking safety program in the country. Everything that we do comes back to the safety of our crew and our patients. Our accident rate is well below the national average and we were the first to receive the Vision Zero Aviation Safety Award. This belief has guided us towards a number of industry firsts and has given us the highest safety rating in the industry." Now Responsibilities: We need to extract list items from the paragraph after "Responsibilities Include". Let's copy that paragraph: "Responsible for assimilating various forms of information to make quality decisions while performing a wide range of specialized functions and complex communication services (requests for transport, assessment and triage of multiple incoming requests for transport, and radio communications with all airborne aircraft) for all transport modalities.Maintain effective and comprehensive communication with crew members (medical and aviation) and aircraft utilizing complex, statewide, multi-channeled voting radio system. Must also perform constant flight following procedures with all aircraft during missions according to FAA and PHI Air Medical policies.Documents appropriate and accurate detailed medical information pertaining to patient condition and all aspects of transport activity, which becomes a legal document. Coordinates the details of medical transports (nationally and internationally) by working with the aviation, medical and communications departments in conjunction with the requesting agency and other appropriate resources.Accurately inputs all flight and ground transport information into network database with special regard to FAA Part 135 and PHI Air Medical policies and procedures. Maintains a working knowledge of FAA rules and regulations (pertaining to Part 135) and remains current and complies with all policies and procedures.Maintains and facilitates positive relationships with referring and receiving facilities and pre-hospital agencies to ensure a safe, coordinated and expeditious response for emergency assistance and/or transport for all customers' internal and external. Utilizes good customer service practices in accomplishing these tasks.Implements proper procedures for notification of administration personnel and/or appropriate agencies in the event of incidents, accidents, or emergency situations involving personnel according to established policies and procedures.Attends certain departmental staff meetings and continuing education meetings.Receive incoming quote requests for long distance air medical transports. Using various software programs, calculate price quote based on closest appropriate fixed wing base. Educate caller as to all aspects of services associated with a long distance air medical transport, i.e., aircraft, medical crew, ground ambulance arrangements, etc.Initiate front-end billing process for quoted patient accounts going to Patient Financial Services. Assist Patient Financial Services with follow-up on accounts as needed.On a daily basis, provide outbound follow-up calls to requestors regarding quote status. Attempt to identify and fill backhaul (empty) flight legs. Keep transplant patient files current with up-to-date contact information, hospital and case management contacts, etc.Other duties as may be required" We need to split into sensible list items. Each sentence seems to be a responsibility. We'll split by periods that end a sentence, but careful with abbreviations like "etc." and "i.e." but okay. We'll produce
  • for each. Now Requirements/Qualifications/Skills/Training: We have "The Successful Candidate Will Have" list and "Training Requirements". Also "Our Core Competencies". We'll need to decide which sections to use. Allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can map: - Requirements: maybe the mandatory qualifications (High School Diploma or equivalent, etc.) - Qualifications: maybe preferred qualifications (EMS experience, public relations, etc.) - Skills: maybe skills like computer literate, customer service, etc. But we can also combine. Better to follow typical job posting: Requirements = mandatory; Qualifications = preferred; Skills = specific abilities. Let's extract: Mandatory (must have): - High School Diploma or equivalent - Must be computer literate and have a good working knowledge of Word and Excel software programs. - Must be able to learn custom and certain other software programs. - Must possess excellent customer service skills and have the ability to function calmly in a high pressure situation, think clearly and logically, and make problem-solving decisions based on information given. - Must be able to pass pre-placement drug screening and background screen. - This position is designated Safety S