Communications Research & Evaluation Manager

Responsibilities

• Conducts comprehensive research on communication messaging and strategies to evaluate effectiveness of communications campaigns
• Provides technical advice on methodology approaches to accomplish project objectives (e.g., research design, analytical techniques, sampling methods)
• Captures internal resources and external consultants and vendors to execute evaluation and research studies
• Ensures projects are delivered on-time, within scope, and within budget and are technically sound and accurate
• Manages a small research team and provides mentoring and oversight to manage performance
• Develops a detailed project plan to track progress and manage changes in project scope, schedule and costs
• Provides expert advice and contribute to technical execution of projects, including data collection, instrument design, report development, analysis and synthesis of findings or other deliverables
• Synthesize findings from multiple data sources and translate complex results into clear and compelling insights
• Develops and implements processes and procedures that enhance team efficiency and project effectiveness
• Establishes and maintains quality assurance processes to ensure technical accuracy and integrity across all project activities

Requirements

• Minimum Education and Experience: Bachelor's degree in social sciences, health, science or any other relevant field; 10 years' experience; 2 years project management experience; 6 years' experience with evaluation methods (qual/quant/mixed); 2 years focused on communications research
• Advanced skills with Microsoft Excel, PowerPoint, Word and Outlook
• Excellent organizational skills and attention to detail
• Project and people management skills in budgeting, resourcing, planning, tasking and risk management
• Ability to communicate results simply and effectively
• Ability to develop strong relationships with clients, stakeholders and external vendors
• Intermediate experience with Microsoft Office productivity software and collaboration tools such as Microsoft Teams and SharePoint
• Strong attention to detail and demonstrated ability to execute instructions

Skills

• Master's or doctoral degree (can substitute for years of experience)
• Experience preparing OMB and IRB clearance packages
• Previous supervisory experience
• Demonstrated ability to keep up with industry trends in communications research and evaluation
• PMP or other project management certification

About Ripple Effect

Ripple Effect is a woman-owned, 200-person company of communicators, scientists, researchers, and analysts. Established in 2003, and named as one of the "Best and Brightest Companies to Work For" in 2024 and 2025 by the NABR, Ripple Effect has earned acclaim for delivering unparalleled consulting services and top-tier talent across federal, private, and non-profit sectors.

Benefits

At Ripple Effect, we reward our employees for their contributions to our mission. Our comprehensive total rewards package includes competitive pay, exceptional benefits, and a range of programs that support your work/life balance and personalized preferences. Learn more about our benefits and culture here.

Qualifications

Eligibility for employment will be verified using E-verify.