COMMUNICATIONS OPERATOR

Position Details

Job Code #: JC-481264
Position #(s): 487-546-1670-XXX
Working Title: Communications Operator - Department of Protective Services - Metropolitan State Hospital, Various
Classification: COMMUNICATIONS OPERATOR
$4,690.00 - $6,459.00 A $5,307.00 - $7,306.00 B
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: Multiple
Work Location: Los Angeles County
Telework: In Office
Job Type: Permanent, Full Time
Facility: DSH - Metropolitan

Job Duties

The Communications Operator performs a variety of duties including operating multi-frequency/channel radio telephone systems and computer-aided transmitting and receiving equipment to receive calls from field units, telephones, or other sources; filling out dispatch logs or typing entries into computer terminals; receiving and transmitting reports of incidents and requests for assistance; answering telephone requests for information; relaying calls for emergency services vehicles, other law enforcement agencies, or other assistance requested by field units.

Minimum Qualifications

• Education: Equivalent to completion of the 12th grade AND:
  • I: Experience: Six months of experience in the California state service performing the duties of a Dispatcher-Clerk.
  • II: Experience: One year of experience in dispatching work involving the operation of radio communications equipment/systems.
  • III: Experience: Two years of experience involving a substantial amount of direct AND telephone contact with the public and the responsibility to perform numerous tasks simultaneously.

Department Information

Opened in 1916, DSH-Metropolitan State Hospital is in the vibrant community of Norwalk,15 miles east of Los Angeles. To the south are entertainment venues like Disneyland, Knott's Berry Farm, the marinas and beaches of Huntington, Newport and Laguna. To the west are Palos Verdes and Marina Del Rey. DSH-Metropolitan State Hospital has an open campus within a security perimeter. The hospital operates approximately 826 beds. The commitment categories of patients treated at DSH-Metropolitan: Lanterman-Petris-Short (LPS) Act, Incompetent to Stand Trial (PC 1370), Offenders with Mental Health Disorders (Penal Code Section 2964/2972/2974), Not Guilty by Reason of Insanity (PC 1026).

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