COMMUNICATIONS OFFICER

Starting pay: $24.50/hr – $31.00/hr, based on years of experience.

Department: Clinton County Sheriff

Schedule: Full-time

About the role

This position serves as a Communications Officer within the Clinton County Sheriff’s Department, responsible for receiving and dispatching emergency and non-emergency calls, coordinating law enforcement and emergency response activities, and maintaining accurate records of all communications.

Responsibilities

• Answer and prioritize incoming emergency (911) and non-emergency calls.
• Dispatch appropriate law enforcement, fire, EMS, and other emergency personnel.
• Operate and monitor multiple communication systems, including radio, telephone, and computer-aided dispatch (CAD).
• Maintain detailed and accurate logs of all calls, dispatches, and actions taken.
• Provide pre-arrival instructions to callers in emergency situations.
• Coordinate with other agencies and jurisdictions as needed.
• Perform data entry and generate reports related to communications activities.
• Ensure compliance with all departmental policies, procedures, and legal requirements.

Requirements

• High school diploma or equivalent (GED).
• Previous experience in emergency communications, dispatch, or a related field preferred but not required.
• Ability to work under pressure in fast-paced, high-stress environments.
• Strong communication skills, both verbal and written.
• Proficiency in basic computer applications and ability to learn new software quickly.
• Must pass a background check, including criminal history and fingerprinting.
• Must successfully complete a training program and obtain relevant certifications (e.g., EMD, CPR) within a specified timeframe.