Communications Manager, School of Medicine

About the Role

This position manages strategic communications for the School of Medicine (SOM), advancing its tripartite mission of research, education, and clinical care.

Responsibilities

• Develop plans and messages that strengthen engagement, transparency, alignment, and trust across a diverse internal audience of faculty, staff, trainees, and students.
• Design and implement internal communications strategies to ensure strategic, timely, and relevant communications to faculty, staff, trainees, and students.
• Serve as a strategic advisor to department or Dean's office leadership, providing counsel on communication efforts that drive engagement, trust, and organizational alignment.
• Ensure consistency in tone, voice, and messaging architecture across departments and audiences.
• Monitor and share best practices and trends in internal communications.
• Develop and implement comprehensive communications strategies aligned with department or unit goals and priorities.
• Serve as a trusted communications advisor to senior leadership, including department chairs and Dean's office leaders.
• Ensure brand consistency, editorial quality, and message alignment across all platforms.
• Track key metrics and report on communications impact and effectiveness to the director of communications and to key business partners in the SOM.
• Produce and edit high-quality content, including articles, announcements, speeches, newsletters, and leader messages.
• Translate complex scientific, medical, and educational topics into accessible, engaging narratives.
• Identify and elevate stories highlighting research discovery, clinical innovations, and achievements of students, trainees, faculty, and staff.
• Build and maintain strong relationships with key leaders, faculty, and staff in assigned areas to ensure understanding of department or unit goals, objectives, priorities, and challenges.
• Collaborate with colleagues across the broader SOM and Emory Healthcare team, including internal communications, marketing, digital, social, and media relations, to ensure a cohesive approach to supporting assigned departments/units.
• May collaborate with communications teams at institutions including Grady Health System, Children's Healthcare of Atlanta, and Georgia Tech to promote joint accomplishments and initiatives.
• Perform related responsibilities as required.

Requirements

• A bachelor's degree in communications, public relations, marketing, or related field and four years of marketing, writing/research, project management, or related experience. Additional related experience may be considered in lieu of a degree.
• Knowledge of publishing and other related software.
• Demonstrated creativity in the design of marketing, public relations, or educational programs and communications materials.
• Excellent writing and project management skills.

Schedule

This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs. Schedule is based on agreed-upon guidelines of the department. This role requires residency in the state of GA. Emory reserves the right to change remote work status with notice to the employee.