Communications Manager II

About the role

Strong preference for current residence in Spokane, Washington or Lewiston, ID areas or within 60 minutes of either.

Clearwater Paper is a premier independent supplier of paperboard packaging products to North American converters. Corporate Headquarters is in Spokane, Washington, where the corporate team supports operations and fosters a thriving environment for employees and customers. Living in Spokane offers great benefits, including collaborative office space, regular team and community events, and a city known for its natural beauty and outdoor recreation.

Responsibilities

• Develop and implement a comprehensive internal and external communications strategy to engage employees and support the company’s business objectives.
• Create and deliver financial, safety, HR, and sustainability messages across various media channels.
• Collaborate with both corporate and mill teams to ensure communication materials and tactics are effective for diverse employee audiences.
• Oversee external communications, including managing social media and the company website, developing public relations and marketing materials, and contributing to the annual Sustainability Report.
• Ensure consistent messaging and adherence to company brand standards for all stakeholders.
• Develop and implement communication strategies to support the business and engage employees.
• Partner with colleagues across the organization to identify key messages, determine timing, and select the most effective communication channels.
• Edit and review various documents and communications to ensure effective, consistent, and concise use of language to convey corporate messaging.
• Provide toolkits (talking points, presentations, flyers, newsletter articles) to mill managers and HR leaders.
• Oversee quality, accuracy, and usability of the Company’s SharePoint site.
• Collaborate with HR on employee value proposition and talent acquisition materials, annual benefits enrolment, and other HR initiatives.
• Support mill communications and collaborate with mill HR staff to develop communications strategies that are effective with hourly employees.
• Develop and implement an external communications strategy aligned with company goals.
• Collaborate with Marketing, EHS, and other departments to identify opportunities and craft compelling stories for key external audiences including customers, operating communities, media, and government officials.
• Manage the company’s social media presence, preparing and scheduling content that aligns with corporate communication strategy and policy.
• Monitor social media performance, track reach and engagement metrics, and recommend improvements.
• Coordinate routine updates to the company website, coordinating with a third-party agency to implement changes.
• Support the creation of public relations materials, including press releases, presentations, and other external communications.
• Affiliate with government affairs activities in states where the company operates.
• Contribute to the development and production of the annual Sustainability Report.

Qualifications

• Bachelor’s degree in communications, Public Relations, English, or another closely related field.
• 5+ years of experience in corporate communications.
• Experience with graphic design and ability to create vivid iconography for social media, emails, and the web.
• Experience creating diverse materials for communication to audiences.
• Broad knowledge of public relations practices and principles.
• Advanced knowledge of Microsoft Office products, including Word and PowerPoint.
• Fluency with APA format and formal business writing.
• Familiarity with both Teams and SharePoint.
• Familiarity with LinkedIn, Instagram, Facebook, etc., in a corporate communications context.
• Intermediate knowledge of manufacturing industries.
• Ability to handle multiple projects and communicate multiple issues simultaneously.
• Office environment, using computer keyboards and viewing computer monitors for long periods of time.
• Must wear personal protective equipment when in the manufacturing environment.

What You Will Need

• Strategic thinker with the ability to align communication goals with the company’s vision and goals.
• Excellent and professional command of the English language, capable of producing clear, concise, and compelling content for different purposes and platforms.
• Proficiency in Microsoft Office products, including Word and PowerPoint.
• Familiarity with LinkedIn, Instagram, Facebook, etc., in a corporate communications context.
• Intermediate knowledge of manufacturing industries.
• Ability to handle multiple projects and communicate multiple issues simultaneously.
• Office environment, using computer keyboards and viewing computer monitors for long periods of time.
• Must wear personal protective equipment when in the manufacturing environment.

Benefits

We prioritize an exceptional workplace experience, offering a comprehensive total reward package. Compensation ranges are estimates based on market data. Actual offers account for internal equity and the candidate’s job-related knowledge, skills, education, and experience. Benefits, including medical, dental, vision, and more, generally begin after 30 days. Our paid time off includes vacation days, personal days, and company holidays. For more on our compensation philosophy, please contact our Talent Acquisition Team at Talent.Acquisition@clearwaterpaper.com. Clearwater Paper will not offer sponsorship for employment-based visa status (including, but not limited to, H-1B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require Clearwater Paper's sponsorship to continue to work legally in the United States.