Communications Manager, Delivery

About the role

Join Amazon's Stores Communications team as a Communications Manager focused on Delivery and Speed storytelling. Lead proactive communications programs grounded in data and insights to bring Amazon's fast delivery speeds to life for customers, media, and stakeholders.

Responsibilities

• Build and lead proactive strategic communications plans and campaigns to support Amazon’s delivery speed narratives.
• Translate complex data into compelling stories, media moments, and sustained narrative momentum.
• Identify, analyze, and synthesize internal data to uncover trends, insights, and proof points that resonate with customers and media.
• Develop data-backed media moments that highlight Amazon’s fast delivery offerings.
• Deliver earned, owned, and social media coverage of Amazon delivery speed and selection.
• Provide strategic communications guidance and support for business leaders and initiatives.
• Work across internal stakeholders to deliver on objectives.
• Develop and write press releases, media pitches, owned channels content and talking points.
• Build and maintain relationships with reporters from top-tier media outlets.
• Prepare forward-looking plans for emerging issues.
• Successfully manage complex, fast-moving and unexpected communications challenges, both proactively and reactively.

Qualifications

• 7+ years of recent professional communications or public relations experience
• Bachelor's degree
• Excellent written and verbal communications skills
• Demonstrated ability to translate complex data for external audiences
• Ability to thrive in a fast-paced and deadline-oriented environment
• Ability to drive progress and earn trust while working across multiple teams
• Experience working directly with media
• Creative and entrepreneurial thinking
• Ability to operate independently while coordinating across multiple teams and stakeholders
• Solid judgment, particularly in narrow time frames
• Ability to multitask and prioritize

Benefits

• Comprehensive benefits including health insurance, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave