Communications Manager

About the role

Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily actions. For over 75 years, our dedication to our core values has been the foundation for our success. Our products have been up into space, down to the bottom of the ocean, and everywhere in between. That same dedication spans to our customers. Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills—you’ll thrive in a culture that promotes learning and development. We strive to be a company where we all can do our best work with a true sense of purpose and belonging. Be Connected. Be Valued. Be You.

The Communications Manager on the communications team is responsible for the developing and executing marketing communication strategies that advance market, product, and strategic business priorities. The role partners closely with markets, products, sales support, engineering, other stakeholders, including the global network of sales and service centers to translate business objectives and customer insight into prioritized communications plans, messaging, and content. Most importantly, the Communications Manager serves as a communications advisor and partner to key stakeholders. The role offers strategic counsel, shapes communication approaches, manages cross-functional projects and feedback, and guides work from planning through execution, approval, activation, and measurement. The role requires strong business acumen, willingness to learn, problem-solving abilities, consultative skills, and the positive attitude to work in a collaborative, team-based environment.

Responsibilities

• Serves as primary communications partner for assigned markets, products, programs, or strategic initiatives.
• Establishes credibility as an expert capable of influencing and leading the development and implementation of communications strategies and plans.
• Builds a deep understanding of business partners’ objectives to identify and implement communications activities that support desired business outcomes.
• Uses active listening techniques to identify highest-impact opportunities for communications support, works with Sr. Managers and Directors to develop communications strategies.
• Provides integrated communications recommendations that use the company’s primary communication channels (e.g., intranet, website, social media, trade media, etc.).
• Manage the creation of global communications assets, including defining value propositions, development of key messaging, and delivery of creative content.
• Creates and/or manages overarching project briefs and related schedules, coordinates with internal colleagues and outside resources on budget creation and allocation.
• Assesses progress on objectives and course-corrects as required.
• Ability to work on multiple projects simultaneously; strong priority management skills.
• Provides timely, relevant updates on project progress and effectiveness; evolving, improving and updating information when needed.
• Manages outside vendor relationships, including identification of appropriate partners, qualification, definition of scope of work, and execution.
• Provides actionable, constructive feedback to vendors to ensure work is completed on time and on budget.
• Identifies, tracks and reports outcome