Communications Manager at Harvard Hillel

80% of this role is geared towards alumni, parents, and supporters, focusing on communications including event-planning and execution; the remaining 20% is directed towards student-facing communications. Communications vehicles include digital (emails, website content, social media) and some print media (direct mail, brochures, signage, business cards).

Responsibilities

• Articulate measurable goals for Harvard Hillel’s communications, evaluate current offerings, and lead the design and implementation of an ever-improving communications portfolio.
• Oversee and manage website content and design, ensuring accuracy and relevancy.
• Curate social media presence with an eye toward reaching parents and alumni.
• Manage all communications and social media platforms: Email lists, Website, Facebook pages/groups, Instagram.
• Ensure all Harvard Hillel messaging and collateral materials are on brand, high-quality, and aligned with organizational goals.
• Oversee production of internal and external marketing products, including identifying stories for video.
• Compile and organize photos and videos from programs for inclusion in communications.
• Utilize and evaluate new and existing digital technologies for vibrant, relevant, and engaging communications (event invitations, ad-hoc communications, monthly newsletters, website, social media).
• Ensure positive experiences for student leaders and volunteers contributing to communications.
• Proactively communicate around major Harvard milestones (e.g., acceptances, commencement, reunions, Harvard-Yale).
• Collaborate with the Director of Jewish Student Life on projects to enhance student information and leadership experiences.
• Write and design (or oversee designers for) direct mail solicitation campaigns (Annual Report, High Holidays, Giving Tuesday, End of Year, etc.).
• Develop and maintain a consistent, values-driven set of physical assets (business cards, signage, banners, etc.).
• Assist with donor stewardship to ensure ongoing communication about the impact of their support, including parent and alumni engagement programs.
• Use data analytics to make strategic, data-driven decisions.
• Manage Harvard Hillel’s general inbox and voicemail, responding directly or directing messages appropriately.
• Supervise production of webinar events (Zoom links, visuals, video uploads, etc.).
• Counsel staff on brand implementation and management.
• Participate in major programs, Shabbat, and holidays as a staff team member.
• Work with programming staff to achieve cohesive, accurate messaging aligned with branding.
• Perform other duties as required.

Requirements

• Bachelor’s degree and at least five years of experience in comprehensive strategic marketing and communications to advance an organization’s mission.
• Self-directed with the ability to prioritize high-volume work, collaborate with diverse colleagues and students, and meet tight deadlines.
• Genuine investment in Hillel’s mission and purpose.
• Proficiency in essential computer software (Microsoft Word, Excel) and agility to learn new technologies.
• Experience with database software and reporting functions (e.g., Donor Perfect).
• Exceptional written and oral communication skills; ability to craft appropriate emails, formal letters, and reports.
• Advanced graphic design capabilities and technical skills.
• Ability to develop and execute marketing plans.
• Professionalism and ability to maintain strict confidentiality.
• Occasional work outside core business hours required.

Skills

• Fast learner, flexible, adaptable, and positive attitude.
• Creative teamwork and excellent organizational/time management under pressure.
• Strong problem-solving and strategic thinking.
• Ability to work independently in a fast-paced, dynamic environment while maintaining priorities.

Benefits

• Competitive non-profit salary of $75,000–$85,000 based on experience.
• Professional development and skill-building opportunities.
• Flexible work arrangements.
• Comprehensive benefits package, including health insurance and generous vacation/sick time.

About Harvard Hillel

Harvard Hillel’s mission is to be a Jewish home—both physical and virtual—on Harvard University’s campus, welcoming all students to explore Jewish identity, tradition, practice, values, culture, and community. It inspires connections on campus and beyond, providing a sanctuary amid student life stresses while engaging students in Harvard’s unique opportunities. Harvard Hillel is affiliated with Hillel International, which enriches Jewish students’ lives to inspire enduring commitments to Jewish life, learning, and Israel.