Communications & Engagement Lead

About the role

The Communications and Engagement Lead (CEL) is responsible for executing the automated process for the under 1000 space an assigned sales team to drive growth of MetLife’s voluntary and core benefits product portfolio for the Regional Business. The CEL will serve as a benefits and enrollment expert, providing dedicated strategic guidance while maintaining existing client relationships.

Responsibilities

• Build and maintain strong relationships with sales partners to drive revenue growth and optimize broker/client strategies
• Enhance sales effectiveness through training, account planning, and pipeline development
• Lead and support implementation and enrollment strategies, ensuring alignment, execution, and resource readiness
• Monitor participation and performance, providing insights and recommending appropriate platforms and solutions
• Deliver product, enrollment, and market strategy expertise while supporting strategic initiatives and sales education

Requirements

• 5+ years of experience in product, sales, marketing, or wholesaling in insurance industry (internal, external or combination)
• Strong Data management skills, SalesForce.com, Excel, etc.
• Bachelor's degree or equivalent of experience and education
• Excellent presentation skills
• Thorough knowledge of and proven ability to demonstrate sales and marketing principles and practices

Preferred Qualifications

• Expected to maintain a thorough knowledge of existing, new and enhanced products
• Ability to work independently and to communicate clearly and concisely
• Results-oriented and strategic professional with a data-driven mindset, strong critical thinking and consultative abilities, deeply customer- and broker-focused, with exceptional communication and influencing skills

Pay

The expected salary range for this position is $89,700 - $119,500. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.

Schedule

MetLife offers a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!