COMMUNICATIONS DISPATCHER I

Position Description

The Fresno County Sheriff-Coroner-Public Administrator's Office invites applications for the position of Communications Dispatcher I. Incumbents are utilized in the communication center of the Sheriff-Coroner-Public Administrator's Office and are primarily oriented to receiving and responding to emergency calls by telephone or radio; keying data such as name, address and nature of the emergency into a computer; dispatching law enforcement personnel; referring call or caller according to policy and procedure; and monitoring the location and activity of field units at all times.

Incumbents must be available to perform shift work in a twenty-four (24) hour, seven (7) day per week operation. Applicants must be willing to work overtime, if necessary, and shifts as assigned, including nights, weekends, and holidays.

Knowledge, Skills and Abilities

Please click here to view the Knowledge, Skills and Abilities.

Minimum Qualifications

• Education: Completion of thirty (30) semester units of course work that is acceptable within the United States' accredited college or university system.
• Experience: One (1) year of full-time, paid work experience obtaining information via telecommunications equipment while using a computer to enter data and process information.
• Certificate: Completion of a Public Safety Dispatcher's Basic Course certified by the California Commission on Peace Officer Standards and Training. A copy of the certificate must be attached to your application.
• Other: Ability to type thirty-five (35) net words per minute.

Required Application Materials

• A complete, accurate Fresno County employment application must be submitted online only and shall include:
• All education and work experience to demonstrate the applicant meets the minimum qualifications.
• A copy of your degree or transcripts that verify possession of the required education; unofficial transcripts are acceptable.
• If education was completed outside the United States' accredited college or university system, documentation that the education is comparable to that received within the United States' system must be provided by the closing date and time of this recruitment.
• A copy of a valid Public Safety Dispatcher's Basic Course certificate from the California Commission on Peace Officer Standards and Training if qualifying under Option 3.
• A typing certificate. The typing certificate must be validated within the last 12 months and indicate "NET" words per minute. Typing certificates obtained from online sources will NOT be accepted.
• Supplemental Questionnaire

Benefits Package

• Health Insurance
• Competitive Retirement Plan
• Twelve (12) Paid Holidays per year
• Disability and Life Insurance
• Annual Leave Plan
• Employee Assistance Program

• Optional benefits include:
• Deferred Compensation Plan (County-sponsored tax shelter savings plan).
• Flexible Spending Plans - tax shelter (set aside pre-tax $ to pay for eligible medical, dependent care, and qualified parking and mass transit expenses).
• Noble Credit Union - all County employees can take advantage of low interest rates, no annual fees for checking accounts, direct deposit, online banking and many other services.

Selection Process

• Pursuant to Fresno County Personnel Rule 4 - Selection Process, applicants may be required to complete an examination process and successful candidates will be placed on an employment list effective for a minimum of 3 months, and certified in final rank order as vacancies occur.
• Tentative Exam Dates: July 23 - 24, 2026
• Tentative Interview Dates: August 10, 2026

Reasonable Accommodations

Positions in this classification are in MEDICAL GROUP I - Light Physical Activity: This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical family care leave, or any other non-job-related factor.