Communications Director, Finance, Enterprise Strategy & Payments
About This Role
This position will lead a team delivering internal, external, and executive communications for the Finance organization, Enterprise Strategy, and the two payments businesses that are overseen by the CFO (Merchant Services and Global Payments & Liquidity). This position will drive communications that advance financial performance, strategy execution, and payments growth across global audiences. This position will partner with the CFO and senior leaders to translate complex priorities into clear, consistent narratives for employees, media, and investors. This position will protect and enhance reputation through integrated planning, disciplined messaging, and effective issues management. This position will be based in Charlotte, NC and offers a hybrid work schedule.
In This Role, You Will
- Advise the CFO and senior leaders on communications aligned to business strategy, risk, and performance
- Lead integrated communications for earnings, financial updates, and payments product launches
- Translate complex financial and strategic topics into clear messaging for key stakeholder groups
- Direct internal programs including town halls, newsletters, and executive communications
- Manage media relations and serve as spokesperson for high impact announcements and inquiries
- Develop executive materials including speeches, briefing documents, and leadership platforms
- Align messaging with Investor Relations, Legal, and Corporate Communications partners
- Lead issues management and crisis response to mitigate risk and protect brand reputation
- Manage and coach a small team of geographically dispersed communicators
Required Qualifications
- 10+ years of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of management or leadership experience
- Experience leading financial communications at a public company, including earnings and investor relations
Desired Qualifications
- Experience developing communications strategies and plans for financial services companies
- Experience advising executives on media strategy and reputational risk
- Experience preparing executives for interviews, earnings calls, and speaking engagements
- Experience translating financial data and strategy into clear enterprise narratives
- Experience leading high-performing geographically dispersed teams within a matrix organization
- Experience leading global announcements across multiple channels and audience segments
Office Location & Pay Range
401 South Tryon Street - Charlotte, NC ($185,000 to $300,000)
Posting End Date
10 Jul 2026