Communications Coordinator (EVENING SHIFT)

Essential Duties And Responsibilities

• Greets and directs visitors and applicants.
• Issues and collects vendors and students identification passes and badges.
• Routes all incoming calls.
• Operates public address system, autocall or other systems of communication to call employees to the telephone.
• Dispatch security personnel to investigate alarms.
• Provide a communication link between radio equipped security personnel in the field and outside authorities/key personnel contacted during emergencies.
• Monitor alarm centers and responds in accordance with policy for various alarm conditions.
• Dispatch security personnel as required.
• Issue keys for various locations and for hospital vehicles, maintain key log and follow outlines procedures.
• Communicates effectively and tactfully with residents/patients recognizing their age, needs, abilities and physical condition.
• Attends meetings as required.
• Participates in mandatory in-service programs.
• Performs other duties as required.

Minimum Qualifications

• Education: High School or GED
• Experience: 1-2 years experience with telephone communications/PBX Switchboard
• Certificates, Licenses, Registrations: None

Key Competencies

• Ability to communicate effectively.
• Excellent oral communication and interpersonal skills.
• Ability to handle emergency situations.
• Ability to handle multiple demands.
• Ability to handle multiple interruptions.
• Must be able to speak, read and write English.