Communications Coordinator

UI Health Care's Marketing and Communications department seeks a skilled communications coordinator to assist in developing, executing, implementing, and governing internal communications-focused digital products, primarily the intranet platform.

Responsibilities

• Collaborate with site editors and content contributors to create an informative and engaging intranet experience for faculty and staff.
• Assist in monitoring user access, branding, and design standards, and execute top-level content strategy (what is seen and where).
• Assist in implementing various toolsets within the platform, including audience segmentation, content targeting, personalization, and employee distribution lists in collaboration with Human Resources and Health Care Information Systems.
• Help implement governance procedures to ensure intranet content is accurate, relevant, routinely updated, and archived. Maintain the creation/review content cycle with departments.
• Collect, analyze, and maintain metrics and dashboard data.
• Review internal intranet communications for various departments and recommend strategies and best practices for publishing content.
• Assist with intranet communications planning and coordinating projects to completion.
• May assist in development of intranet roadmap adoption plans for departments, units, and other areas.
• May assist in developing communication strategies, plans, and departmental training/onboarding information for the new intranet platform.
• Support usability studies and ensure compliance with web accessibility standards (ADA/WCAG 2.1 AA), advocating for a user-friendly digital experience.

Requirements

• Bachelor’s degree in communications, journalism, marketing, public relations, web design, or relevant field, or equivalent combination of education and experience.
• Professional experience in communications, journalism, marketing, public relations, or web design.
• Ability to implement intranet frameworks, strategies, and best practices to support user experience, governance, and platform effectiveness.
• Ability to write and edit content for a wide variety of communication materials—short news items, in-depth articles, web content, broadcast messages, etc.
• Ability to adapt tactics and monitor projects to ensure efficient use of technical and communication resources to achieve project objectives.
• Experience meeting multiple deadlines while working effectively in a collaborative environment.

Qualifications

• 3 years of professional experience in communications, journalism, marketing, public relations, or web design.
• Familiarity with internal communications and/or fast-paced environments.
• Experience as a writer, copy editor, or another relevant communications role is preferred.
• Experience with Microsoft 365 and Adobe Creative Suites.
• Knowledge and experience with web analytics software.
• AP style competency.
• Experience in health care, academics, or a large, complex organization.

Schedule

• Full-time
• Hybrid within Iowa