Communications Associate

Email Marketing and Audience Communications

• Build, schedule, and distribute email communications through Campaign Monitor, including newsletters, event promotions, fundraising appeals, organizational updates, and other audience-specific campaigns.
• Aid in audience segmentation, list management, and email performance tracking to enhance campaign targeting, engagement, and overall effectiveness.

Digital Content and Editorial Support

• Draft, edit, proofread, and format digital content across platforms, including email copy, social media posts, website updates, newsletters, event materials, reports, graphics, video captions, and podcast-related materials.
• Support the creation, promotion, and distribution of organizational content, such as columns, podcasts, policy explainers, webinars, video briefings, press statements, and media-related materials.
• Track current events, media coverage, and developments relevant to the organization’s mission to identify timely communications opportunities.

Social Media and Digital Platforms

• Support day-to-day social media publishing and engagement across major platforms, ensuring content is accurate, timely, on-brand, and adapted appropriately for each channel.
• Manage website content through the content management system, including articles, reports, podcasts, event pages, press releases, media mentions, and other organizational updates.
• Aid in maintaining social media calendars, monitoring platform trends and audience engagement, and identifying opportunities to expand reach and strengthen digital engagement.

Multimedia and Visual Asset Support

• Create and coordinate multimedia assets using tools such as Canva, Descript, and Adobe Creative Suite, including social graphics, email graphics, video clips, audio/video promotional materials, thumbnails, and presentation materials.
• Source and organize photos, graphics, and other visual assets from internal and external platforms, ensuring proper licensing, attribution, brand alignment, and file organization.

Virtual Event Communications and Logistics

• Support virtual event logistics and audience communications, including registration setup, reminder emails, webinar platform support, recording management, and post-event follow-up.
• Coordinate with internal teams, speakers, and external partners to prepare event materials, confirm technical details, support live event execution, and ensure timely post-event communications.

Analytics, Reporting, and Communications Operations

• Monitor, collect, and analyze performance metrics across email, website, podcast, webinar, and social media channels, and prepare reports or dashboards to help inform communications strategy.
• Maintain communications databases, editorial calendars, media lists, digital asset libraries, and content archives to support consistency, accuracy, and efficiency.
• Provide general administrative, operational, and project support for communications and marketing initiatives as needed.