Communications Associate

About the role

The Communications Associate plays an essential role in bringing JASA's mission to life through engaging digital content, marketing campaigns, social media, and storytelling. Working closely with the Associate Director of Communications, you'll help elevate JASA's brand, increase community engagement, and showcase the impact of our programs serving older New Yorkers.

Shift Schedule

Monday–Friday: 9:00 AM – 5:00 PM
Hours Per Week: 35

Why You'll Love Working at JASA

JASA is one of New York City's largest and most respected nonprofit organizations serving older adults. Every day, our team helps thousands of New Yorkers age with dignity, independence, and connection to their communities.

About the Role

• Key member of JASA's Development & Communications team
• Supports agency-wide marketing, communications, and branding initiatives
• Works from JASA's Central Office or in the field at least three days per week, with additional evening and weekend attendance required for events and special initiatives

What You'll Be Doing

• Create marketing and communications materials for agency programs, events, and initiatives
• Create engaging digital communications to increase participation and community engagement
• Serve as the communications point person for the Outreach Committee and program staff
• Create promotional materials that maintain consistent JASA branding
• Create calendar listings to promote programs and events
• Aid in editorial and administrative communications projects
• Support ongoing updates to the JASA website
• Create video content for digital platforms
• Improve the user experience and online engagement
• Create social media content for Facebook, Instagram, LinkedIn, TikTok, and X (formerly Twitter)
• Develop and maintain a comprehensive social media content calendar
• Schedule and publish content through Hootsuite
• Increase brand awareness and audience engagement
• Monitor social media performance using Google Analytics and other reporting tools
• Partner with program staff to identify compelling client and staff stories
• Conduct outreach to gather content for communications campaigns
• Maintain and manage JASA's client story database for marketing and partnership opportunities
• Ensure marketing materials accurately reflect JASA's mission and impact
• Collaborate across departments to support communications and outreach initiatives

Training & Brand Support

• Train staff on Canva and mail merge software
• Promote consistent branding standards across all agency communications
• Provide communications support to multiple departments as needed

Additional Responsibilities

• Travel throughout New York City and Long Island as needed
• Attend occasional evening and weekend events
• Support additional communications and marketing initiatives as assigned

Education & Experience

• Bachelor's degree preferred
• One to three years of experience in communications, marketing, public relations, or a related field
• Experience creating digital and print marketing materials
• Experience managing social media platforms preferred
• Nonprofit communications experience is a plus

Skills & Competencies

• Excellent written, verbal, and interpersonal communication skills
• Strong graphic design and content creation abilities
• Creative thinker with exceptional attention to detail
• Strong organizational and project management skills
• Ability to manage multiple priorities and meet deadlines
• Comfortable working independently and collaboratively
• Strong problem-solving and critical thinking skills
• Ability to exercise sound judgment and maintain confidentiality
• Positive, proactive, and team-oriented attitude
• Familiarity with basic fundraising principles preferred
• Sense of humor and enthusiasm for mission-driven work
• Willingness to travel throughout New York City's five boroughs and Long Island

Technology Skills

• Canva
• Microsoft Office Suite (Word, Excel, Outlook)
• Google Workspace
• Hootsuite or similar social media management platform
• Facebook, Instagram, LinkedIn, TikTok, and X (formerly Twitter)
• Google Analytics
• Mail merge software
• Adobe Creative Suite (preferred)
• Video editing software such as Adobe Premiere or iMovie (preferred)

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage options
• Employee wellness programs (fitness + mental health support)
• Employee Assistance Program (EAP)
• Retirement savings 403(b) retirement plan
• Pension plan with employer contributions
• Generous time off (paid vacation time, holidays and floating holidays, paid time off for work-life balance)
• Professional development training and continuing education opportunities
• Career growth within the organization
• Employee recognition programs celebrating contributions

EEO Statement

JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law.