Communications Agent

About the role

We are looking for a Communications Agent to assist with customer interactions, appointment coordination, and office communications. This position is ideal for someone who enjoys working with people in a professional environment.

Responsibilities

• Respond to customer inquiries by phone, email, and in person
• Coordinate appointments and follow-up communications
• Maintain accurate customer communication records
• Provide general information regarding company services
• Support communication between customers and internal departments
• Assist with administrative and office coordination tasks

Requirements

• Strong verbal and written communication skills
• Professional and customer-focused attitude
• Excellent organizational and multitasking abilities
• Basic computer skills, including email and Microsoft Office
• Previous customer service or administrative experience is helpful but not required