Communication Specialist

Key Responsibilities

• Assist the design team in developing and managing content across a variety of platforms, including websites, newsletters, social media, print materials, and reports.
• Afford the design team in translating complex health topics into clear, and engaging communications for diverse audiences.
• Collaborate with subject matter experts, clinical teams, and community partners to design culturally relevant and visually compelling materials.
• Create and revise program documents to ensure compliance with ADA requirements, WCAG 2.1 AA guidelines, and Revised Section 508 accessibility standards.
• Produce a monthly newsletter using My Emma and track engagement metrics.
• Prepare quarterly reports that measure communications performance and recommend areas for improvement.

Qualifications

• Bachelor's degree in communications, public relations, journalism, marketing, graphic design, or a related field OR the equivalent reflected in a non-collegiate portfolio.
• 2-5 years of experience in public health, nonprofit, or government communications preferred.
• Proficiency in Canva and Microsoft Office Suite, including Excel.
• Both writing and graphic design samples are required.
• Experience using My Emma or similar email marketing tools.
• Experience reporting platform metrics.
• Knowledge of, or willingness to learn, digital accessibility standards in compliance with WCAG 2.1 AA and Section 508, ensuring that online content is accessible to individuals with visual and other disabilities.
• Exceptional writing, editing, and storytelling skills (please include writing samples or bylined links).
• Knowledge of cultural competency and sensitivity in health communications.
• Demonstrated ability to manage multiple projects and deadlines while working remotely.
• A team player who is innovative, flexible, and eager to collaborate toward shared goals.

Work Environment

This position offers a remote work arrangement with a supportive and collaborative team culture. The successful candidate will join a department that values creativity, inclusiveness, innovation, and continuous learning. Every project contributes to TDH's mission of improving the health and well-being of all Tennesseans. Hybrid (Tennessee Residents Only): Monday-Friday, 8AM to 4:30PM CST, 37.5 hours/week. Some in-office meetings are required every quarter.