Communication Specialist

About the role

The Communications Specialist plays a crucial role in GGRC, supporting the implementation of communications strategies and ensuring that all communications are clear, consistent, timely, and aligned. This role focuses on project management, coordination, and execution of communications across departments.

Responsibilities

• Implement communications strategies and tactics aligned with GGRC's mission and priorities
• Maintain communication planning tools, calendars, and coordination systems
• Coordinate editorial calendars, cross-team content workflows, and messaging across teams to ensure consistency and alignment
• Track deliverables, timelines, and dependencies across multiple projects
• Routinely route website contact requests and other inquiries to the appropriate department
• Serve as a quality control lead across all communications, ensuring clarity, consistency, and alignment with established standards
• Manage and maintain communications channels, including website, social media, newsletters, and publications
• Use analytics, feedback, and community input to drive continuous improvement
• Identify when to leverage external consultants or additional resources
• Support department teams in developing and delivering clear, consistent communications
• Maintain feedback loops that surface staff insights and ensure materials are accurate and timely
• Help build a culture of clarity, responsiveness, and accountability in communications
• Support storytelling efforts by helping staff identify and capture compelling stories that reflect GGRC's impact
• Identify growth areas and bring in third-party experts as needed to strengthen the team's communications skills
• Coordinate external communications to priority audiences, including individuals with developmental disabilities, families, providers, policymakers, and community partners
• Support development and distribution of external communications, ensuring materials reflect dignity, clarity, and lived experience of the communities GGRC serves
• Coordinate media inquiries, public statements, and outreach logistics as needed
• Coordinate communications for events, ensuring clear, consistent, and accessible information for all audiences
• Support coordination of communications for time-sensitive or high-visibility issues
• Draft and refine messaging, talking points, and materials for leadership as needed
• Help track external developments (policy, media, community context) and flag implications
• Support preparation of leadership and board-facing materials

Requirements

• Education/Experience: Master's prefer. Require BA (Communication, marketing, Business, literature, or related); 5-8+ years of experience in communications, public affairs, or a related field; Experience managing social media for similar organizations; Experience coordinating communications across teams or departments
• Preferred: Experience in disability services, healthcare, statewide government or regulatory agencies; Familiarity with legislative and public policy processes; Experience working in multi-stakeholder or highly regulated environments; Experience with content management systems and video/visual storytelling tools; Multilingual skills (e.g., Spanish, Chinese, Tagalog)

Benefits

GGRC offers a comprehensive benefits package including Medical and Dental benefits with a generous employer contribution and additional employer-paid Life, Disability, and Vision coverage. There is a 10% employer contribution to a 403(b) retirement account to help you save for the future! Generous time off benefits include 13 vacation days, 15 sick days, 11 paid holidays, 6 personal holidays, and up to 5 paid days for continuing education.

What makes GGRC so special?

GGRC values diversity, community-mindedness, and passion. We strive to create an environment where each person is respected and valued as a full, robust, and unique individual. We interact with each person in a manner that is respectful and responsive, placing each person at the center of his, her, or their own life.

How to apply

Greetings, Golden Gate Regional Center values diversity and encourages applications from people of all backgrounds. Please complete the application and submit your most recent resume. If you feel that the questions do not accurately capture what you have to offer GGRC, you are also welcome to attach a cover letter. Applications are being reviewed on a rolling basis, so we encourage you to submit yours soon. We look forward to reading your application.