Communication Specialist
About the role
The Communications Specialist plays a crucial role in GGRC, supporting the implementation of communications strategies and ensuring that all communications are clear, consistent, timely, and aligned. This role works closely with GGRC leadership and program teams to manage workflows and build internal systems that enable effective communication across the organization.
Responsibilities
- Implement communications strategies and tactics aligned with GGRC's mission and priorities
- Maintain communication planning tools, calendars, and coordination systems
- Coordinate editorial calendars, cross-team content workflows, and messaging across teams to ensure consistency and alignment
- Track deliverables, timelines, and dependencies across multiple projects
- Routinely route requests that come through the website contact and elsewhere to the appropriate department
- Manage and maintain communications channels, including website, social media, newsletters, and publications
- Ensure all communications meet accessibility and inclusion standards (plain language, ADA compliance, multilingual access where appropriate)
- Support department teams in developing and delivering clear, consistent communications
- Develop and maintain templates, tools, and guidance for consistent communications
- Support trainings and coaching to strengthen staff and board communication skills at all levels of the organization
- Help build a culture of clarity, responsiveness, and accountability in communications
- Support storytelling efforts by helping staff identify and capture compelling stories that reflect GGRC's impact
- Identify growth areas and bring in third party experts as needed to strengthen the team's communications skills
- Coordinate external communications to priority audiences, including individuals with developmental disabilities, families, providers, policymakers, and community partners
- Support development and distribution of external communications (e.g., announcements, updates, press releases)
- Ensure materials reflect dignity, clarity, and lived experience of the communities GGRC serves
- Coordinate media inquiries, public statements, and outreach logistics as needed
- Coordinate communications for events, including timelines, materials, and outreach, ensuring clear, consistent, and accessible information for all audiences
- Support coordination of communications for time-sensitive or high-visibility issues
- Draft and refine messaging, talking points, and materials for leadership as needed
- Help track external developments (policy, media, community context) and flag implications
- Coordinate internal workflows to ensure timely and consistent responses
- Support preparation of leadership and board-facing materials
Requirements
- Master's degree preferred, Bachelor's degree required
- 5-8+ years of experience in communications, public affairs, or a related field
- Experience managing social media for similar organizations
- Experience coordinating communications across teams or departments
- Demonstrated experience supporting disability inclusion, accessibility, and respectful representation
- Preferred: Experience in disability services, healthcare, statewide government or regulatory agencies
- Familiarity with legislative and public policy processes
- Experience working in multi-stakeholder or highly regulated environments
- Experience with content management systems and video/visual storytelling tools
- Preferred: Multilingual skills (e.g., Spanish, Chinese, Tagalog)
Benefits
GGRC offers a comprehensive benefits package including Medical and Dental benefits with a generous employer contribution and additional employer-paid Life, Disability, and Vision coverage. There is also a 10% employer contribution to a 403(b) retirement account to help you save for the future!
We provide generous time off benefits: 13 vacation days, 15 sick days, 11 paid holidays, 6 personal holidays, and up to 5 paid days for continuing education.
Golden Gate Regional Center is an Equal Opportunity Employer.