Communication Specialist

About the role

The Communications Specialist plays a crucial role in GGRC, serving as a go-to resource for quality, accessibility, and inclusive communications across all internal and external channels. This role supports the implementation of communications strategies, manages workflows, and helps build and maintain the internal systems and practices that enable effective communication across the organization.

Responsibilities

• Implement communications strategies and tactics aligned with GGRC's mission and priorities
• Maintain communication planning tools, calendars, and coordination systems
• Coordinate editorial calendars, cross-team content workflows, and messaging across teams to ensure consistency and alignment
• Track deliverables, timelines, and dependencies across multiple projects
• Routinely route requests that come through the website contact and elsewhere to the appropriate department
• Manage and maintain communications channels, including website, social media, newsletters, and publications
• Ensure all communications meet accessibility and inclusion standards (plain language, ADA compliance, multilingual access where appropriate)
• Support department teams in developing and delivering clear, consistent communications
• Develop and maintain templates, tools, and guidance for consistent communications
• Support trainings and coaching to strengthen staff and board communication skills at all levels of the organization
• Help build a culture of clarity, responsiveness, and accountability in communications
• Support storytelling efforts by helping staff identify and capture compelling stories that reflect GGRC's impact
• Identify growth areas and bring in third party experts as needed to strengthen the team's communications skills
• Coordinate external communications to priority audiences, including individuals with developmental disabilities, families, providers, policymakers, and community partners
• Support development and distribution of external communications (e.g., announcements, updates, press releases)
• Ensure materials reflect dignity, clarity, and lived experience of the communities GGRC serves
• Coordinate media inquiries, public statements, and outreach logistics as needed
• Coordinate communications for events, including timelines, materials, and outreach, ensuring clear, consistent, and accessible information for all audiences
• Support coordination of communications for time-sensitive or high-visibility issues
• Draft and refine messaging, talking points, and materials for leadership as needed
• Help track external developments (policy, media, community context) and flag implications
• Coordinate internal workflows to ensure timely and consistent responses
• Support preparation of leadership and board-facing materials

Requirements

• Education/Experience: Master's prefer. Require BA (Communication, marketing, Business, literature, or related); 5-8+ years of experience in communications, public affairs, or a related field; Experience managing Social media for similar organizations; Experience coordinating communications across teams or departments
• Preferred: Experience in disability services, healthcare, statewide government or regulatory agencies; Familiarity with legislative and public policy processes; Experience working in multi-stakeholder or highly regulated environments; Experience with content management systems and video/visual storytelling tools; Multilingual skills (e.g., Spanish, Chinese, Tagalog)

Benefits

GGRC offers a comprehensive benefits package including Medical and Dental benefits with a generous employer contribution and additional employer paid Life, Disability and Vision coverage. There is a 10% employer contribution to a 403(b) retirement account to help you save for the future! Generous time off benefits: 13 vacation days, 15 sick days, 11 paid holidays, 6 personal holidays, and up to 5 paid days for continuing education.

How to apply

GGRC values diversity; people of all backgrounds are encouraged to apply. Please complete the application and submit your most recent resume. If you feel that the questions do not accurately capture what you have to offer Golden Gate Regional Center, you are also welcome to attach a cover letter. Applications are being reviewed on a rolling basis so we encourage you to submit yours soon. We look forward to reading your application. Golden Gate Regional Center is an Equal Opportunity Employer.