Commissions Analyst II

Summary

Responsible for maintaining the Company's commission system and processes and handling aspects of commission processing for our branch offices and field force.

Essential Duties And Responsibilities

• Act as the first point of commission escalation for the Company having contact and relationships with internal and external partners;
• Conduct ad hoc and scheduled trainings;
• Facilitate special compensation arrangements;
• Manage commission data;
• Reconcile bank deposits from carriers and partners, the import data into our commission system, expected revenue from carriers and compensation components paid out.

Commissions Systems

• Sources, imports, and manages commission information and data needed to process commissions;
• Reconciles entries and reviews information to ensure accurate entry of all items;
• Handles research tasks and error resolution to resolve problems that arise;
• Works with all parties on commission related issues and inquiries;
• Maintains integrity of accounting data;
• Provides phone, email, and system support related to commissions;
• Works with designated technology resources for the commission systems;
• Provides ongoing assistance to support improvement within the commissions department.

Commissions Processing

• Source, import, and manage commission information and data needed to process commissions;
• Reconcile entries and review information to ensure accurate entry of all items;
• Handle research tasks and error resolution to resolve problems that arise;
• Work with all parties on commission related issues and inquiries;
• Maintain integrity of accounting data;
• Provide phone, email and system support related to commissions;
• Work with designated technology resources for the commission systems;
• Provide ongoing assistance to support improvement within the commissions department.

Special Projects

• Works collaboratively with fellow staff to advance the values and mission of Futurity First by serving on relevant internal and external committees;
• Assists with special projects/assignments as requested by members of management.

Qualifications

• Educational Requirement: Bachelor's Degree or higher in Finance, Accounting, or Business;
• Experience Requirement: Three (3) or more years of commission experience with an insurance carrier or securities broker/dealer or experience calculating bonus/commission payments;
• Knowledge Requirements: Knowledge of the general industry procedures, standards, systems, resources, practices and terminology; Knowledge of insurance services industries; Knowledge of general office forms, processes and procedures; Working knowledge of federal, state and local laws as well as industry regulations; Knowledge of using a variety of computer software applications, especially Microsoft Suite and MS Outlook software;
• Skills Requirements: Skill in negotiating and problem solving to resolve internal and external conflicts; Proficient computer skills (Microsoft Suite, MS Outlook, Adobe Acrobat software preferred); Skill in working effectively with inbound and outbound callers/customers; Skill in the use of office equipment including computer, fax, printer, scanner, telephone system, etc.; Skill in maintaining effective working relationships with all customers, employees and the general public; Skill in working effectively with other company departments, internal marketing staff, home office personnel and agents; Ability to approach and communicate with a wide range of personalities in a professional and courteous manner; Ability to communicate effectively, both orally and in writing, in a constructive manner; Ability to maintain a high level of organization and attention to detail while remaining flexible and responsive when faced with multiple urgent requests; Ability to read, write and communicate English effectively; Ability to work independently, exercise independent judgment, make and execute decisions; Ability to actively contribute to team effort; Ability to be patient under frustrating circumstances and demonstrate controlled emotional affect in difficult situations; Ability to maintain all company policies, including all confidentiality and safety policies; Ability to engage in effective interpersonal interaction, verbal communication and written communication; Strong verbal and written proficiencies of the English language is required and bilingual (Spanish and English) preferred;

Benefits

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.