Commission Sales - Lingerie - Stonebriar Centre

About the role

At Nordstrom, our customers build our brand, but it is driven by our people. You will contribute to our long-standing culture and reputation by giving the best service, being a great teammate, and meeting sales goals. You bring expertise, energy, and genuine care to every interaction. You love fashion, thrive on building relationships, and take pride in creating an experience that brings customers back. This is a professional sales role with real earning potential. Whatever your department, your #1 job is the same: help customers feel good and look their best. The ideal Lingerie Salesperson is passionate about fashion, fit and styling, understanding how these elements enhance customer confidence and comfort. They excel in building a loyal customer base through digital and in-store interactions, offering personalized experiences based on trust and fit expertise.

Responsibilities

• Conduct bra fittings with customers in the fitting room by measuring for size and providing appropriate fit and style guidance (training provided).
• Deliver Nordstrom's 5‑Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, Follow‑up.
• Build and grow a personal customer base through in‑store interactions, outreach, and digital tools.
• Offer honest, confident style and fit feedback that earns trust and drives loyalty.
• Set and achieve personal sales goals, and stay accountable to results.
• Keep the department customer‑ready, including stocking, re‑merchandising, price markdowns, merchandise recovery, and participate in bi‑annual inventory count.
• Stay current on product knowledge and trends to serve as a trusted style resource.
• Show up for your team every shift, communicate openly, contribute to a positive team environment, and pitch in to help the department stay productive.
• Commit to a flexible schedule to meet business needs, including evenings, weekends, and peak periods.
• Build lasting relationships using the 2‑2‑2 Method (follow‑up 2 days, 2 weeks, and 2 months after a purchase), Nordy Club enrollment, and Personal Book for tracking customers.

Requirements

• Genuine passion for fashion, styling, and customer experience.
• Self‑motivated, goal‑oriented with a track record of hitting targets.
• Strong communication and relationship‑building skills with a wide range of customers.
• Team‑first mindset, looking for ways to help teammates and the department